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Old 02-06-2011, 03:50 PM   #16
Jennifer Marx
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Those of you who are having problems still, would you be willing to try to download at "off" times so I can see if that makes a difference? So morning, late at night, that sort of thing. Entirely optional, of course, but it would help me determine if this is related to server load, or not. Thanks!
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Old 02-06-2011, 08:40 PM   #17
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I still can't not get the full version to open. Only the sample version that everyone can get. Thanks Jennifer for your continued hard work to have each PassPorter better than the previous edition. They just keep getting better and better!
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Old 02-08-2011, 12:14 AM   #18
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Jennifer, when you innitially posted that the 2011 PP was available for download I had no issues downloading from my pc, I did have some issue downloading to my i Pad. The file initially downloaded, but the pictures weren't there. Then when i attempted to download again I got timed out. Today I was able to download the pdf in about 5 min. I had no issue opening in ibooks app or pdf pro app. The later gave me fits previously. Sometimes it would open sometimes not. Tonight it was flawless. Hope this helps. Thanks for for wonderful product.
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Old 02-08-2011, 09:15 AM   #19
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Originally Posted by bwheat2004 View Post
I still can't not get the full version to open. Only the sample version that everyone can get. Thanks Jennifer for your continued hard work to have each PassPorter better than the previous edition. They just keep getting better and better!
Is it possible that you ordered your 2011 in our store with a different e-mail address than you use for your account here at the PassPorter community (message boards)? If so, you can change your e-mail address here to match the one in the store and then everything will work. Here's where you change your e-mail address:
http://www.passporterboards.com/foru...o=editpassword
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Old 02-09-2011, 10:07 AM   #20
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Was able to get the PDF to download on my ipad (using my wifes preorder) with no problems this morning. I did this about 10am est this morning. It look good on the ipad. Everything seems to line up with no problems.
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Old 02-09-2011, 04:16 PM   #21
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Just as an FYI, I just attempted to download the 2010 PassPorter WDW as a PDF (nice feature, BTW), and that didn't help at all. I'll try it again, and once it opens appropriately, I can try Calibre (an ebook conversion application that is free for Mac, PC, AND Linux, with donations accepted) to convert it to a book that my iBooks can read properly. Never did like the way iBooks handles PDF files, but that's just me. I rarely use the PDF functionality with iBooks anyway, though it's nice to have.

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Old 02-09-2011, 04:39 PM   #22
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Jennifer, I was able to download it without any problems and it looks AWESOME!!!!
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Old 02-09-2011, 09:45 PM   #23
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I had not trouble downloading the PDF to my laptop in just a wee bit of time, probably less than a minute, though I wasn't watching the time. Then I downloaded from my laptop to my NookColor. My PassPorter is so going to the parks with me this June. so much, Jennifer! I it!
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Old 02-12-2011, 03:10 PM   #24
Liza Lee
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I just tried to download it and it didn't work. The message said that the file is damaged. I'm using a Mac if that makes a difference.
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Old 02-12-2011, 07:25 PM   #25
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I downloaded it on my work computer last week (2/4/11) with no problem. I tried to download it on my home laptop this morning, and it would not download into a Firefox window. If I "save as" and save it to my desktop, though, the file comes through fine.
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Old 02-17-2011, 08:06 AM   #26
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Okay, so I am so far beyond excited! I still have not been able to successfully download the pdf directly to my new iPhone (or the work iPad which I've now returned) BUT... I was able to download the 2011 pdf onto my computer then I figured out how to transfer the pdf to my iPhone using iTunes so I can now read it from iBooks even without a good wifi or 3G signal.

Incase there are others not so iSavvy like me, I thought I'd share the steps...
  1. Open iTunes
  2. Choose “File” > “Add File to Library…”
  3. Navigate to and select the Passporter .pdf file and click "Open"
  4. You should now see your Passporter book listed under the books section of your library.
  5. Next, connect your iPhone/iPod Touch to your computer
  6. Click on the device (iPhone/iPod/iPad, etc) and click the "Books" tab at the top of the window. Now you can choose to sync all books or selected books. After choosing the Passporter, click the “Sync” button to transfer the PDF to your iPhone/iPod Touch/iPad.
  7. Now you can read the Passporter on your iPhone/iPod Touch/iPad with the free iBooks app.

(If you have trouble syncing as I did, you can also view your Passporter pdf under books in your library and drag it over the books section of your device)

HTH!
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Old 02-17-2011, 08:07 AM   #27
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I just tried to download it and it didn't work. The message said that the file is damaged. I'm using a Mac if that makes a difference.
Hmm I had trouble downloading it directly to my iPhone and that uses the safari browser, I wonder if that is giving the trouble. Have you tried another browser? Just a thought...
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Old 02-17-2011, 05:09 PM   #28
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I just tried to download it and it didn't work. The message said that the file is damaged. I'm using a Mac if that makes a difference.
When you get the "damaged" error, it just means that Adobe Reader (or whatever you're using to view it) can't read the entire file because the download was interrupted during it progress. The only thing to do is try again, preferably during off-peak hours when your connection is likely to be faster and stabler.

Being on a Mac shouldn't make any difference. PassPorter and PassPorter.com is made on a Mac.
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