As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.
So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.
Thank you to each of you who were a part of this community. You made it possible.
And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.
We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm. You made it all happen.
There are other changes as well.
Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:
We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.
It's time to move on and move forward.
PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
But eventually, we must move on and move forward. It is the right thing to do.
So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.
And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.
That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.
Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!
If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.
So we encourage you to stay in touch with us and your fellow community members wherever works best for you!
Welcome! We're happy you've found the PassPorter Community -- the friendliest place to plan your vacation to Walt Disney World, Disney Cruise Line, Disneyland, and the world in general! You are now viewing the PassPorter Message Board Community as a guest, which gives you limited access. As our guest, feel free to browse our messages by selecting the forum you want to visit from the list below.
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Thank you for the update. I just have to say that PassPorter is the best. I love the fact that you care so much about your customers that you've sent us an email about the shipping delay and included a discount code in the email as a way to apologize for something you have absolutely NO control over. Your excellent customer service is why even if it wasn't cheaper for me to order it through this website I would still order my PassPorters here instead of buying them in a store or through other online retailers. I don't suffer bad customer service silently and do my best to reward the good and especially the outstanding customer service when I receive it. PassPorter's customer service and concern for their customer's satisfaction is absolutely outstanding and I for one really appreciate it.
Thanks for the update Jennifer. Would like to know what has caused all the delays (understand its not your fault) and have you shot the shipping company
yet.
I wouldn't dream of canceling my order! We have no idea when our next trip might be, but I still desparately need to read the new Passporter every year. I can live with delays because I know I'll get it eventually and when it does arrive, it will be a nice surprise!!
Thanks for the updates! It's a pleasure to deal with people who are so customer focused.
Registered Message Board Members save 30% off PassPorter guidebooks! When you register you'll have access to a discount coupon good for 30% off the list price of PassPorter books in our online store.
Thank you for the update. I just have to say that PassPorter is the best. I love the fact that you care so much about your customers that you've sent us an email about the shipping delay and included a discount code in the email as a way to apologize for something you have absolutely NO control over. Your excellent customer service is why even if it wasn't cheaper for me to order it through this website I would still order my PassPorters here instead of buying them in a store or through other online retailers. I don't suffer bad customer service silently and do my best to reward the good and especially the outstanding customer service when I receive it. PassPorter's customer service and concern for their customer's satisfaction is absolutely outstanding and I for one really appreciate it.
well put. Plus I'm one of the lucky ones who is being honored with a free copy so I'm more then happy to wait my turn
Registered Message Board Members Get Our Free Newsletter! When you register you'll have the option to sign up for our weekly PassPorter Newsletter. It's chock-full of feature articles; news; tips; contests; photos; and special offers in our online store.
Thank you for the update. I just have to say that PassPorter is the best. I love the fact that you care so much about your customers that you've sent us an email about the shipping delay and included a discount code in the email as a way to apologize for something you have absolutely NO control over. Your excellent customer service is why even if it wasn't cheaper for me to order it through this website I would still order my PassPorters here instead of buying them in a store or through other online retailers. I don't suffer bad customer service silently and do my best to reward the good and especially the outstanding customer service when I receive it. PassPorter's customer service and concern for their customer's satisfaction is absolutely outstanding and I for one really appreciate it.
PassPorter's Free-Book to Walt Disney World It’s hard to believe anything is free at Walt Disney World; but there are actually a number of things you can get or do for little to no cost. This e-book documents over 200 free or cheap tips to do before you go and after you arrive. You could save a considerable amount of money following these tips. Perhaps more importantly; you can discover overlooked attractions and little-known details most people whiz by on their way to spend money. Click here to see free sample pages from the e-book! Get this popular e-book free of extra charges when you join the PassPorter's Club for as little as $4.95. A club pass includes access to all our other e-books; e-worksheets; super-size photos; and more! This e-book is also available for separate purchase in the PassPorter Online Store for just $5.95.
Thanks for the update Jennifer. Would like to know what has caused all the delays (understand its not your fault) and have you shot the shipping company yet.
First there was a delay getting the shipping containers (two of them, the kind that fit on flatbed trucks you see on the highway) picked up and on the ship -- the shipping company and the printer claim miscommunication with one another, though we were in frequent communication with both and it should have been okay. Then there was a delay in transit, with the containers arriving later than expected. Once they crossed the Pacific, they were both put on railcars and started making their way cross country. Then one of the containers got stuck in Tacoma, WA for a week, but no one can figure out why. This is what I know ... Dave may have more details.
I received the e-mail and replied accordingly since we leave 11/15 for our trip. I have not received an e-mail back. Is there another approach I should take to get this resolved? Thanks!
BTW - I e-mailed twice previously to the orders e-mail and never heard back either of those times as well.
Once they crossed the Pacific, they were both put on railcars and started making their way cross country. Then one of the containers got stuck in Tacoma, WA for a week, but no one can figure out why. This is what I know ... Dave may have more details.
Well, everyone thought they had both been put on rail cars and headed east (one in Los Angeles, headed for Tennessee, the other in Tacoma, headed for Detroit). As we and our freight forwarder learned Monday, when the container was taken off the ship in Tacoma and handed over to the railroad, the container ended up staying in the rail yard for a full week. We haven't gotten a full explanation as to why it stayed in the rail yard - whether it was a backlog of containers waiting for trains, or too few containers to justify making up a train, or rail traffic congestion preventing trains from departing the terminal.... One way or the other, it sat around the rail yard.
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Co-Author, PassPorter's Walt Disney World, PassPorter's Disney Cruise Line, and PassPorter's Disneyland and Southern California Attractions
PassPorter's Free-Book to Walt Disney World It’s hard to believe anything is free at Walt Disney World; but there are actually a number of things you can get or do for little to no cost. This e-book documents over 200 free or cheap tips to do before you go and after you arrive. You could save a considerable amount of money following these tips. Perhaps more importantly; you can discover overlooked attractions and little-known details most people whiz by on their way to spend money. Click here to see free sample pages from the e-book! Get this popular e-book free of extra charges when you join the PassPorter's Club for as little as $4.95. A club pass includes access to all our other e-books; e-worksheets; super-size photos; and more! This e-book is also available for separate purchase in the PassPorter Online Store for just $5.95.
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I'm sure it will be worth the wait!
Like
Thank
Pixie Dust
PassPorter Guide Author
that there are no further delays.
.
well put. Plus I'm one of the lucky ones who is being honored with a free copy so I'm more then happy to wait my turn
Chantal °O°
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