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If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

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Old 09-07-2008, 03:59 AM   #16
TinkerBelz
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That IS strange. I've called and gotten credits 3x on this upcoming trip. No charge to do it. Where you trying to change your flights? That sounds like they were charging a "rebooking" fee - were you rebooking? If so, that may be true, but for a drop in price, they should just give you a credit. I have enough for 1-1/2 flights for our next trip already in credits.
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Old 09-07-2008, 05:20 AM   #17
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That IS strange. I've called and gotten credits 3x on this upcoming trip. No charge to do it. Where you trying to change your flights? That sounds like they were charging a "rebooking" fee - were you rebooking? If so, that may be true, but for a drop in price, they should just give you a credit. I have enough for 1-1/2 flights for our next trip already in credits.

I was "hopefully" trying to be very clear on the phone with Airtran that I was NOT rebooking or changing my flights, I just wanted the credit for the price drop on my flights without the service being tacked on. Oh well! You live and learn!

I'm not going to let this ruin my plans for our upcoming trip!
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Old 09-07-2008, 09:35 AM   #18
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That IS strange. I've called and gotten credits 3x on this upcoming trip. No charge to do it. Where you trying to change your flights? That sounds like they were charging a "rebooking" fee - were you rebooking? If so, that may be true, but for a drop in price, they should just give you a credit. I have enough for 1-1/2 flights for our next trip already in credits.
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Old 09-09-2008, 07:21 AM   #19
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Well, I just called & was able to get credit for the difference between the current price and what we originally paid ... HOWEVER .. what should have been almost a $100 difference (we paid $533 & current price = $444) dwindled down to $32 due to "direct booking fees" and "other fees".

At least I didn't have to argue for it or wait on hold very long.
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Old 09-09-2008, 03:18 PM   #20
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How frustrating! you didn't get the credit!
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Old 09-09-2008, 03:31 PM   #21
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Sorry you didn't get the credit. Their loss too since they lost you as a customer!
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Old 09-13-2008, 10:42 AM   #22
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I am curious how Air Tran will handle it when I have to cancel my husband's reservation. His doctor won't allow him to fly now that he is being placed on the transplant list for a heart. My son and I are still going (as long as my husband's health remains stable and it should) but we do have to cancel my husbands. I hope they give me a credit. The other thing is part of his fare WAS a previous credit that had to be used by January 2009 (a settlement with AT over something that happened at the MCO gate) - wonder how they'll deal with that?
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Old 09-14-2008, 08:25 AM   #23
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I am curious how Air Tran will handle it when I have to cancel my husband's reservation. His doctor won't allow him to fly now that he is being placed on the transplant list for a heart. My son and I are still going (as long as my husband's health remains stable and it should) but we do have to cancel my husbands. I hope they give me a credit. The other thing is part of his fare WAS a previous credit that had to be used by January 2009 (a settlement with AT over something that happened at the MCO gate) - wonder how they'll deal with that?
With a doctor's note, you shouldn't have a problem.
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Old 09-15-2008, 10:10 AM   #24
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I HOPE they don't go out of business!!! We are booked for flights in January, though the times have changes, they work for us! Sorry you've had a bad experience. Hope you have a wonderful, magical trip anyway!
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