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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 05-25-2014, 06:28 PM   #16
Jennifer Marx
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I am here (though out of town at the moment). All support emails were caught up with, but not all voicemails (so sorry!) occasionally there are email issues, but I wasn't aware of any tech issues other than the recent outage on our name servers. It is possible this affected email and I did not realize it -- I will look into it. In the meantime, anyone who is trying to reach me by email should email support@passporter.com and also email me at passporterteam@aol.com (as a backup so I can see if there are any email issues). Thank you and I'll get everything resolved as quickly as I can.
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Old 05-25-2014, 06:30 PM   #17
Jennifer Marx
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Also, if you were trying to reach us by phone, please be sure to email as directed above as I can get to that faster than the voicemail. Thanks!
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My Previous TripsWalt Disney World (100+ visits from 1983-2018), Disneyland Resort (19 visits from 1996-2018), Disney Cruise Line (21 cruises from 1999-2018), Disneyland Paris (1 visit in 2005), Disneyland Tokyo (1 visit in 1992)
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Old 05-25-2014, 09:11 PM   #18
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You are so loved, Jennifer! A bunch of us are so happy you checked in. :-)
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Old 05-25-2014, 09:59 PM   #19
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Quote:
Originally Posted by Sandra Bostwick View Post
You are so loved, Jennifer! A bunch of us are so happy you checked in. :-)
The lack of response indicated in this thread had me worried enough to pm Sandra asking if she knew what was going on. Relieved and glad to see your check in.
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Old 05-26-2014, 03:53 PM   #20
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Okay, I have some information!

aligalreilly, e-mail sent to you -- no recent e-mails found, but I've refunded you AND am sending you a replacement because clearly there's a communication issue and this is the safest thing to do, in the event my note doesn't reach you nor yours me. Hopefully you'll at least see this message. Let me know if you get my e-mail.

njsmama and alexsmommy0412 -- both of your orders were supposed to be sent out on the same day, but when I went to get a tracking number, I saw no evidence they actually were mailed (and this goes for all orders from 5/9). The warehouse is closed today for the holiday so I can't find out what is going on, but I have an e-mail in to them to see if they were delayed or if the file I sent was not received at all. Regardless of what happened, I'll make sure those orders get out in the mail tomorrow!

My apologies -- I will make sure this is all resolved to the best of my ability (and as quickly as possible).
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Old 05-26-2014, 08:37 PM   #21
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Thank You Very Much For the Update.
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Old 05-26-2014, 08:50 PM   #22
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Thank you bunches for the update!
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My Countdown Counting down to: Going to see the Christmas Decorations!!!
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Old 05-30-2014, 12:48 PM   #23
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I just have to say that Jennifer went above and beyond what she had to do. My book was waiting when I got home from work last night. Even when things go bump, Jennifer still makes things right! Thanks again!
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My Countdown Counting down to: Going to see the Christmas Decorations!!!
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Old 02-26-2015, 11:52 AM   #24
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Just realized that I never followed-up here -- Jennifer restored my faith in PassPorter and made everything right, and I pre-ordered my 2015 refill last fall!

I have the electronic version to play with until the hard copy arrives, which should be in PLENTY of time for my trip in October 2015!
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