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Old 07-20-2014, 03:04 PM   #1
Ariel in a doom buggy
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Free memory maker question

So, we booked our package for our trip at the end of August with a free Memory Maker. When we received all of our travel documents we didn't get a number for Memory Maker. I called and spoke to someone at the Disney Call a Center and after several minutes of silence while she looked for the memory maker, I was told that it can't be activated online and can only be activated at Disney when we check in... We were also told that it would be active immediately once we were down there. So, is this the case? Has anyone else had this experience? I'm just worried that we will lose three days of our memory maker by not having it active before we get there. My son is getting his first haircut when we get there on the first day and I don't want to miss out on those pictures! TIA!


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Old 07-20-2014, 03:24 PM   #2
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I planned a trip for someone who went this past May and had the free Memory Maker package. Even though when I went into their My Disney Experience account and it looked like it wanted me to link the Memory Maker, when I called and asked they told me since it was part of the package that it was already automatically linked to the account. The person I planned the trip for had no problems using their Memory Maker, so I'm assuming that this was correct - that it was automatically linked to their account from the time of booking.
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Old 07-20-2014, 04:29 PM   #3
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We bought our memory maker before our trip and once we checked in we were good to go. And I had everyone in our party linked to my memory maker. We had absolutely no problems.
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Old 07-20-2014, 04:30 PM   #4
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I asked the same thing when I called the other day. The Memory Maker is showing on my account through Disneyworld.com but when I click on the photopass link, it asks me to link a photopass card, a memory maker package and whatever else. The CM told me that it's already linked and when I go in there after we have pictures taken, they will just automatically show up.
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Old 07-20-2014, 05:33 PM   #5
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Quote:
Originally Posted by Ariel in a doom buggy View Post
My son is getting his first haircut when we get there on the first day and I don't want to miss out on those pictures!
Are you getting his hair cut at Harmony Barber Shop? Make sure you take your own camera, because unless something has changed recently, there aren't photographers in the barber shop. Just don't want you to be disappointed. Our younger son had his first haircut there, and it was a great experience!
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Old 07-22-2014, 09:34 PM   #6
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I have the same package and was worried about the same thing! I called and was given the same information-that it will be active once I check in. I questioned the 3 day thing and she said it's a completely different thing-that has to do with purchasing it. I was told we would be good to go and it sounds like from a couple previous replies it will work when we get there!
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Old 07-22-2014, 10:07 PM   #7
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My husband called after I did too. The cm he spoke with explained it better to him than the one I spoke with. Basically, from what we understand and everyone has indicated, since we have the Memory Maker as a part of our package, we don't need to add it to MDE. The information will be in our welcome packet at checkin and all we have to do is input the number on MDE when we get there... 26 days!!!


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Old 07-23-2014, 05:44 PM   #8
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We didn't have to input any numbers upon arrival. The memory maker was linked to our package and we were good to go because all of the info is already on the magic bands. You should be just fine, and if you aren't sure, you can verify it upon check-in.
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Old 07-23-2014, 06:10 PM   #9
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Thanks for sharing your experience, mamasann!


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My Previous TripsWDW Treehouse villas'87, WDW Poly '94, WDW Poly '98, WDW '99 BC/YC, WDW ASM Senior Trip '02, WDW WLV '03, WDW BC '03, WDW POFQ '09 and '10, BLT 1 br/BCV 1 br '14, BCV 2 br '15, Poly Bungalow and Studio '15
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Old 07-25-2014, 08:52 AM   #10
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I love these boards! I was going to call my travel agent about this very question this morning. So glad I checked here first! One less thing I have to worry about.
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