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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 07-24-2011, 11:54 PM   #1
MollyB
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ADR online or by phone?

Hi All! My ADR day is coming up this Sunday! I am wondering what is everyone's preferred method of making the reservations. I read so much about the system not working. If I just called I would have to wait till they open the reservations desk (not sure what time that is). I am planning on getting up and either being on my computer or the phone at the earliest possible time . Thanks in advance for your opinions and tips!
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Old 07-25-2011, 12:53 AM   #2
goofyboysmama
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I LOVE the online ADR system! The only time I have a problem is really late at night, like past midnight. They must be servicing the system or something. This is a big difference from 2 years ago, having to be up at a certain time to call Disney. You can make changes anytime you want to and also put in for special requests at that time. (I'd follow up though)
Hope this helps!
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Old 07-25-2011, 01:59 AM   #3
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I love the online system, but as an international guest, calling from the UK was a complete pain for it and quite costly too! I much prefer going online, where I can see everything I'm doing.
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Old 07-25-2011, 10:26 AM   #4
WeRDisneyFanatics
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I prefer online because I like seeing a few time options and getting the confirm email.

In April when I was making ADRs for October, the online system was down at 6 a.m. so I called when the lines opened at 7 a.m. and their system was down too. Eventually the online system came up and I got what I wanted, although I had to log back in a few times.

So long winded way of saying, I'd try online first and then call if the system is down.
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Old 07-25-2011, 10:29 AM   #5
OneLittleSpark
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I always use the online system too. I like the fact of being able to see different time options as well. I haven't had a problem yet. The online system opens at 6 and the phones at 7. So you could try online, and if it isn't working then just call at 7.
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Old 07-26-2011, 11:52 AM   #6
Wantland
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I like to call b/c we are a bigger party and online it will split your table, I want to sit together. So calling they can search for a table that holds our party size.
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Old 07-26-2011, 12:05 PM   #7
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I used the online system and as a first timer making ADR's I have to say it was easy. The system was down at 6AM when I tried but it was back up quickly. I like seeing the time options and getting the conformation email. They did have issues sometimes but I thought it was a lot easier and faster than when I called later that day.
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