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Old 09-04-2010, 05:05 PM   #1
Katie
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Southwest question?

I just want to be sure I read this correctly. In regards to credits; If I purchase 2 tickets for my inlaws and the fare goes down I can have a credit issued but it would be for them (their names on the ticket)? I have been waiting for a better deal b/c they don't fly that much, but want to make sure I am not confused.
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Old 09-04-2010, 06:14 PM   #2
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I'm not an expert on the whole credit with SWA thing, but from what I understood, if you use a credit (from your ticket) for a purchase and you get a credit on top of that then the 'newest' credit gets reverted back to the original 'owner' and expiration date also.

Clear as mud??
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Old 09-04-2010, 06:16 PM   #3
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Whoever PAID for the tickets gets the credit - as I understand it.
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Old 09-04-2010, 06:16 PM   #4
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To get the credit, you need to cancel the existing tickets and then re-book at the lower rate. Whatever the difference is will become your SW credit, and it's good for one year from the original date of purchase, not the re-booking date.

As far as being in their names, I don't think it necessarily stays that way. Several years ago, I had purchased airfare -- with SW -- for my family of 5. Some weeks later I got a DING fare for much lower, so I did the cancel/re-book and ended up with enough credit to buy tickets for my in-laws. So, even though the original tix were in my name, I was able to use my credits to get tix for my in-laws and of course those were in their names. So I think you can do what you wish with the credits.
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Old 09-04-2010, 09:04 PM   #5
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Starting towards the end of January (I think the 28th), the credit can only be used in the name the ticket was purchased for.

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Old 09-04-2010, 10:17 PM   #6
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Thats what I was afraid of, thanks.
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Old 09-05-2010, 07:46 AM   #7
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Quote:
Originally Posted by disneydani View Post
Starting towards the end of January (I think the 28th), the credit can only be used in the name the ticket was purchased for.

danielle
I think it's bogus!
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