I'm just sick -- I can't get a Photopass discount CD - Page 2 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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second, those who booked through a TA will have to have the TA contact PhotoPass directly for right now, it's that simple.
third, what everyone can try is to create an itinerary on the WDW website. that's been known to induce the email in some instances.
Unfortunately it's not that simple. My TA has made numerous calls to no avail. No response. I'm really disappointed because I was really hoping to do this but can't justify that high of a price. Oh well, perhaps when they lose a bunch of customers they'll realize that $50 discount given would have ended up making them a lot more money in the long run. Especially during these economic times!
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We will be at WDW with my brother, SIL and niece. My DB is 13 years older than I am, so his daughter is 25 while mine is 10. Our parents died when my DD was a baby, and DH's parents can't make the trip to Orlando. So this is the closest thing to an intergenerational/grandparents trip that my DD will have. I'm really looking forward to lots of family photos of all 6 of us on this trip, which is why the Photopass became so key.
Yay!! That's so awesome! Glad things worked out for you.
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Unfortunately it's not that simple. My TA has made numerous calls to no avail. No response. I'm really disappointed because I was really hoping to do this but can't justify that high of a price. Oh well, perhaps when they lose a bunch of customers they'll realize that $50 discount given would have ended up making them a lot more money in the long run. Especially during these economic times!
not sure who your TA is calling specifically, but I have a direct connection with PhotoPass and I can assure you it works just fine that way. the TA needs to contact PhotoPass directly until they get it all worked out where the TA liasons at Disney will be able to facilitate everything. right now they're just getting DVC ironed out.
As it is, PhotoPass just attended the EarMarked conference as well as another travel oriented conference to help smooth out the details.
i know my TA is calling the photopass #. she left another message on Friday. things happen, i know it took several phone calls for me to find a cm who could book the wishes dessert party.
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not sure who your TA is calling specifically, but I have a direct connection with PhotoPass and I can assure you it works just fine that way. the TA needs to contact PhotoPass directly until they get it all worked out where the TA liasons at Disney will be able to facilitate everything. right now they're just getting DVC ironed out.
As it is, PhotoPass just attended the EarMarked conference as well as another travel oriented conference to help smooth out the details.
She's calling the number from the photopass website. Like I said, she tried several times to no avail. We leave for our trip tomorrow so I guess I'm pretty much screwed as far as getting the pre-order discount.
My trip is a week away and I haven't received the pre-arrival offer for the photopass cd. I booked directly through WDW online, will be staying at a WDW resort and I'm set-up to receive promotional offers. When I called Photopass yesterday, they asked for my res #, looked it up and told me I wasn't eligible for the offer because I had purchased the Magic Your Way Package. Does anyone know what's going on with this cd offer and why it's so hard to get now? I got it and bought it last year with no problems.
It's no longer available on their website for pre-order. I pre-ordered it last year with no problem and I wasn't staying at a WDW resort or participating in the Disney dining plan. This year I'm spending all my $$$$ at Disney on the Magic Your Way Package and I'm not eligible??? This is what they told me when I spoke to a customer service rep at photopass - "Your not eligible for this offer because you purchased the Magic Your Way Package." Does this make sense??? It doesn't to me.
I didn't use a TA - I booked it myself. I e-mailed photopass yesterday after speaking to them by phone the day before. I also e-mailed WDW customer service and Disney Destinations Public Relations and asked for their help. I'm leaving in 4 days and hoping to hear back from someone before then. I'll call them again if necessary.
P.S. I received an automated response from DD Public Relations person saying she was out of the office for the Thanksgiving holiday, then went on to say "if you need me don't hesitate to call me on my cellphone" and she included her number...
Hopefully, I can get it resolved directly through photopass customer service.
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