Airlines and Rule #240! About This Page:

[Suzy Q'Disney]

We then how about this question.

Sister and I are on a flight out of JFK. Non stop to Orlando. We choose JFK because of the non stop and the time of day. 7:15 am out & 4pm back.

Well we do not want JFK if we have to leave later in the day or come back earlier. Would have taken Newark instead. Even with a stop.

1. How soon would we know of Airline changes?
2. Would the deal $$$ we got be transfered if we changed?

Thanks,

Susan

[KathyL]

Jean,
Thank you for this tip. We have reservations on Delta leaving at 5:00pm (out of Hartford/Springfield) on October 26. We are still planning to go to WDW but it is nice to know that if our flight time changes, we may be able to exchange our tickets for a lower fare.

KathyL.

[Jean]

Susan: It is up to the airline per your request,to cancel and refund your money or put you on different plane altogether and not charge a penalty. Airlines are changing flights, times and fares often throughout the day. Watch very closely as the changes are now coming faster and more frequent due to layoffs and pulling flights. These are wild times in the industry right now. I wish I could be more specific but air is not my specialty, I can only give you basic info.

[Jean]

Many people have e-mailed me about what to do about non-refundable, non-changable airline tickets. The airlines have Rule #240 which says that if flight times change by 5 minutes, you are entitled to full refund without penalties. You can also change your flights with no penalties. Please keep this in mind and don't hesitate to tell the airlines that Rule #240 applies.

This is an option that many people will be able to take advantage of should your travel plans change. There are now so many flight changes, that many, many people will be able to benefit, if they know what their rights are.

[ 09-26-2001: Message edited by: Jean ]

[Suzy Q'Disney]

Thanks Jean!

You always are a big help. I called Delta last night. The rep told me that most of their cancelled flights are to Atlanta, their hub. They have so many going there it seems to be working for them.

She also told me that if they do change my flight or cancel, I can just change to another airport for no charge!

Susan

[mysharonna]

Jean
Does this apply to tickets purchased on Priceline? I'm not to happy with the time I'm getting in to Orlando. At first it was 11:55PM now it's 10 minutes later. I realize that's the chance you take when you go thru PL, but If I could request a new flight, due to this rule, that would be nice.
Thanks

[PS - I LUV WDW]

Jean - I tried calling to get our flight changed after reading this post. Our flight is now 15 minutes earlier and with all of the new security changes I thought we would take advantage of this rule and switch to the next morning to come home. I was told that I would have to pay the $50 fee to do so since the flight change was less than 1 hour and I was switching to the next morning. I'm 99% sure that there is a not a later flight that I could switch to, so why would I be penalized to come home the next morning? Can you clarify Rule 240 if I misunderstood it, or does the airline need clarification?

[Jean]

Depends on the airline. Most are 5 minutes but some are 1 hour. What airline are you using?
Priceline is a little trickier. You may not get the # 240, especially if you are not flying the same day. I had Priceline tickets in Canada and they were switching me to different flights with no problem and no penalty, but I was still flying the same day and flights had been cancelled.

[PS - I LUV WDW]

Jean - I am flying Delta. Thanks again for any information.

[mysharonna]

<BLOCKQUOTE><font size="1" face="Comic Sans MS, Arial">quote:</font><HR>Originally posted by mysharonna:
Jean
Does this apply to tickets purchased on Priceline? I'm not to happy with the time I'm getting in to Orlando. At first it was 11:55PM now it's 10 minutes later. I realize that's the chance you take when you go thru PL, but If I could request a new flight, due to this rule, that would be nice.
Thanks<HR></BLOCKQUOTE>

I just wanted you to know that Priceline just notified me that my flight has been changed, and I couldnt be happier. We now arrive at Orlando at 4:00 PM, not midnight. This is on NW Airlines,lots of flights being canceled.

[Ursunique2001]

Jean US Air changed my return flight from 9:30 pm to 9:15 pm. Does rule #240 apply here? And if it does, how do I go about getting a refund if I want one?

[Jean]

If the time changed just 15 minutes and is the same price or higher now, then don't do anything. If the price has gone down and your time has changed, then they will give you a travel voucher for the difference. This must be done through USAIR.

[Vellamint]

What about a change of 50 minutes. We were scheduled on AA to leave at 8:25 am and they have changed to 9:15. I know it is only 50 minutes but we carefully chose that flight because of the time. We WOULD have gone out of LaGuardia at 6 am instead. AND I am really nervous that they will continue to change later and later...(or earlier and earlier on the flight back.) Can I ask for a flight change with no penalty cuz it doesnt seem fair that they can change their plans and we cant. (Because in actuality I would love to leave a day or two earlier but am stuck due to my own haste in grabbing a low fare!)(boo hoo)

Thanks.