Disney Magic Delayed in Castaway Cay - 2/13/2010 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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The Disney Magic will not return to Port Canaveral until late Saturday night after being delayed at Castaway Cay by high winds and rough water conditions.
Oh no!for the people on board (An extra day on CC sounds nice, but thinking about the missed flights) and for the people who were expecting to board today!
Update: Guests on the Magic will be given one extra night onboard and disembark tomorrow morning. Guests who were waiting to embark on the Magic today will be given free admission to Epcot along with a meal voucher and efforts are being made to secure resort accomodations.
The Wonder is expected to leave on schedule tomorrow.
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According to reports from people on the ship it isn't an extra fun day at CC for the people on board. The ship tried to pull out last night and had to pull back in and has made numerous attempts to pull out this morning. The Wonder showed up at one point since it was their day in port and then left. Hopefully if the Magic gets out, both ships will be in Fla. tomorrow to unload.
I just read about this and feel so sorry for everyone aboard and not yet aboard but looks like disney is really trying their best to compensate for sure....
As one of the folks who was on board the Disney Magic for the extra day, I will say that Disney did their best to keep us comfortable and, of course, well fed. The crew was lively and upbeat, they put together a full schedule of activities for us, and we were never without things to do. For folks on the Wonder, in my guess, if they had tied up to the dock, they wouldn't have been able to get off the ship. The waves were horrendous and were just pounding CC as well as the ship. Disney didn't do such a great job of helping folks get their arrangements made - more from the standpoint that the guest services folks just didn't seem to know what to do to help than anything. Later in the day as they got the same question multiple times they were better able to assist, but they needed more people working the very, very long line earlier in the day to help guide and direct folks. We had trip insurance, although didn't need it as our airline just accommodated us, but I second whoever said that if you've ever been on the fence as to whether or not to buy the insurance this is exactly the kind of reason why you should. We heard horror stories (and saw the distraught looks on people's faces) who had to pay thousands of extra dollars just to get home - some not for two or three days after we were to disembark.
All in all, I'll still always remember this as a magical vacation, but it has cemented for me that I'll NEVER travel on big trips like this without trip insurance. Like I said, we didn't need to use ours but all those people who didn't have it and had to end up paying thousands extra - we certainly learned our lesson from them.
wow! Thanks for the info....sounds like a really frustrating situation. We have trip insurance for our cruise as well. I always read these horror stories and always purchase the cruise insurance because like you said you never know! thanks for keeping us posted!
I was on the Wonder, good thing I had the patch on. It was really rough. They put on extra shows and tried to keep everyone happy. My son and I were really looking forward to CC. I guess we have to try another time.
They added a 1 :30 pm showing of Dreams. They hurried a new Navigator out. They added $$$ to the Bingo game, a Towel animal class , some people got arcade cards given to them and they delivered dessert trays to some of the rooms. It wasn't the day we wanted but a better day then if I was at work. E
Sorry to hear about the trouble people experienced, but it sounds like Disney tried. Hope everyone still had a nice vacation. Good luck at CC next time.
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for the people on board (An extra day on CC sounds nice, but thinking about the missed flights) and for the people who were expecting to board today!
PassPorter Guide Author
Hope everyone still had a nice vacation. Good luck at CC next time.
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