I'm So Happy We Bought AP's!! PTR - Page 54 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Old 10-04-2017, 10:28 AM   #796
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Looks like a great couple of days! Can't wait to hear all about it!
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Old 10-04-2017, 11:46 AM   #797
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Might want to post something in the tech section regarding the FPs and hope someone can help you and rectify it. Plans look good and some nice PP meets!
Thanks, Dave!!

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Originally Posted by DMA View Post
I love the idea of the character M&G challenge!
Hmmm, I wonder why it won't let you book a FP for the day?
Thanks, Donna! I am going to call today and find out the answer to that!

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Great plans! I think you'll be fine with CRT and the dessert party. I'm sure you'll do plenty of walking in between. That's so weird about the FP's for you. Hopefully, you'll get that resolved soon!
Thank you! I hope so too!

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Yeah! Plans to meet seem to be solidifying!! I really can’t believe it will be here so soon (especially since I just got off the Magic!). Can’t wait to meet you in person - since I feel like I know you already!
Annoying about your FP block, though. I’d call and try talking to someone.
Right back at ya about the meet up, Colleen!! I plan to call today and find out what is up with the FP!

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Looks like a great couple of days! Can't wait to hear all about it!
Thanks!
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Old 10-04-2017, 02:35 PM   #798
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Grrrrrr!!!! I just spent the better part of an hour on the phone with first guest services, then passholder services, then the tech people at WDW!!

I explained our stay and my FP+ dilemma. The first lady was very nice and went out of her way to help me but just couldn’t. The second lady was curt to the point of being rude. The last lady was kind but very technical.

My call started out to the regular number for WDW. I was actually connected in a timely manner and explained to the lady that I was able to make FP+s for my resort stay without issue but that I was also an AP holder and would be staying outside of the park for the first two days of my visit and could make FP+s for Katie and Megan but when I tried to make mine, the message said that I had exceeded my FP+ limit.

I told her that I also tried to get a FP+ during the next 30 days and the same message came up. She understood the issue and put me on hold only to come back and tell me that the system forced a 30 day blockout between stays.

So, I then told her that I felt as though I was being punished for not staying in the park for the first two days because if only I were, I would have been able to make my FP+ reservations for the entire length of stay. She did not disagree and offered to send me to Passholder services.

That lady was just plain rude. She didn’t even let me finish my story when she blurted out, “Well, if there are no more FP+ slots then we can’t create them.” I was very frustrated at this point but patiently explained that was not the message I was getting. Without apology, she then said that she would transfer me to the technical support department but that she doubted there was a way around my problem.

I was on hold for literally 30 minutes and I swear I thought she just put me on hold and never transferred me at all when finally the third lady picked up. I, once again, explained my situation and this person took all of info and then said that the only thing I could do was cancel my FP+s for the last two days of my trip.

She looked at my reservation and told me that she felt I would be able to pick them right back up again after the first two days. So that is what I did. . I left Muffin, Dave and Adrienne on the FP+ reservations and now can only hope that I will be able to join them.

When I asked her why this was, she said that if they didn’t have this policy that AP holders would take all of the good FP+s available and just release them as needed. I didn’t even understand how this would be possible, let alone attempt to think of doing something like this! What is wrong with people?!?!?

Sorry if this rant makes no sense, but I am really super upset about the whole issue!
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Old 10-04-2017, 08:15 PM   #799
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I'm really getting excited about meeting up with you all and Colleen. Good grief what a mess with the FastPasses.
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Old 10-04-2017, 08:33 PM   #800
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There are unfortunately, restrictions with having an AP. It does sound very unfair, but I think Disney is trying to ensure it's fair for everyone (with a slight nod toward those staying on property ) My understanding is that AP holders have 2 options - book up to 7 days worth of fast passes (if not staying on property) or book the number of days for an extended stay (staying on property). So in other words, your AP is allowing you the max number of days that you are staying on Disney property. Hopefully you'll be able to make up your fast passes for later in your trip.

On a happier note, I am looking forward to this trip that you have planned and can't wait to find out how it all turns out.
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Old 10-04-2017, 09:14 PM   #801
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I'm really getting excited about meeting up with you all and Colleen. Good grief what a mess with the FastPasses.
As are we!!. I am actually much better now. I will not let it mess up the trip!

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There are unfortunately, restrictions with having an AP. It does sound very unfair, but I think Disney is trying to ensure it's fair for everyone (with a slight nod toward those staying on property ) My understanding is that AP holders have 2 options - book up to 7 days worth of fast passes (if not staying on property) or book the number of days for an extended stay (staying on property). So in other words, your AP is allowing you the max number of days that you are staying on Disney property. Hopefully you'll be able to make up your fast passes for later in your trip.

On a happier note, I am looking forward to this trip that you have planned and can't wait to find out how it all turns out.
I know. I get all of that once I stepped back and thought about it. I’m sure things will work out okay. . Thank you!,
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Old 10-04-2017, 10:26 PM   #802
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Sorry CM#2 was so unpleasant! Hopefully it will all work out for you. But regardless, you’ll be at WDW!
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Old 10-05-2017, 08:49 AM   #803
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I've been down that road with the whole AP fastpass rule and it's stressful and frustrating. Being DVC members, I did write Disney and explained that we've invested a lot of money into our vacations with them and that the whole AP rule thing was getting in the way with our planning trips in the winter when we like to get away from the cold Northeast. They actually called me to discuss my email but I'm not sure that it will make much of a difference in the whole rule thing. I figured that if enough people with Annual Passes (not Florida residents who can go everyday) write them to tell them of their displeasure, they might make a change. I hope it all works out for your trip down the line.
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Old 10-05-2017, 02:36 PM   #804
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Sorry CM#2 was so unpleasant! Hopefully it will all work out for you. But regardless, you’ll be at WDW!
This is true!!

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I've been down that road with the whole AP fastpass rule and it's stressful and frustrating. Being DVC members, I did write Disney and explained that we've invested a lot of money into our vacations with them and that the whole AP rule thing was getting in the way with our planning trips in the winter when we like to get away from the cold Northeast. They actually called me to discuss my email but I'm not sure that it will make much of a difference in the whole rule thing. I figured that if enough people with Annual Passes (not Florida residents who can go everyday) write them to tell them of their displeasure, they might make a change. I hope it all works out for your trip down the line.
I am so glad you wrote this post. I thought maybe I was being a big baby, but I feel the same. We are loyal patrons who spend tons of money with the Mouse. I sent an email to guest relations yesterday. I’m sure it will all be fine in the end and I know I will get to do everything I want to, but I am a righteous girl!
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Old 10-05-2017, 05:00 PM   #805
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So after all of the FP+ drama, this is what we wound up with for November 5th:

Buzz Lightyear Space Ranger Spin- 9:30-10:30
Jungle Cruise-10:40-11:40
Meet Mickey Mouse at Town Square-12:10-1:10

DAY 4. NOVEMBER 6th

Today, Megan and I are planning to spend the day at Epcot. Again, Meg has not been here since she was 12! That’s 21 years ago!!!! I can’t wait to see what she thinks of Epcot today.

I will be honest. I loved Epcot when it was E.P.C.O.T. so much more!! I miss Horizons and Kitchen Kabaret!!!!! A lot!! I still love World Showcase and I do love Soarin’, especially the new version, but I wax nostalgic about the old attractions and I so wish they had put in a Carsland like at Disneyland. Anyway!

We have FP+s for:

Soarin’ - 9:45-10:45
Turtle Talk with Crush - 11:00-12:00
Disney Pixar Short Film Festival- 12:05-1:05

We are going to spend the morning in Future World and then head over to World Showcase. We are going to try and hit up a few booths at the F&WF for lunch. We are looking at the booths now to try and decide beforehand where we want to go.

Then we have dinner scheduled at 5:10 PM at Via Napoli with the 8 PM Eat to the Beat show.

This will be another new venue for me to eat at and I am very excited!! The pizza looks delicious!! We should have some time after dinner to roam around World Showcase a bit more before going to the concert. Tonight’s band is Boyz to Men and we can’t wait to see them!! We are both huge fans!!

After the show, we are planning to stay for Illuminations and then head back to Springhill Suites. I am so hoping that this will be a nice taste of WDW for Megan!
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Old 10-05-2017, 05:39 PM   #806
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Too bad - our FP for Pixar Shorts is 10:50. But we'll keep our eyes peeled for you guys at the food booths!!
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Old 10-05-2017, 07:56 PM   #807
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Too bad - our FP for Pixar Shorts is 10:50. But we'll keep our eyes peeled for you guys at the food booths!!
That would be awesome, Colleen!!. We can always text, too!!
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Old 10-05-2017, 09:03 PM   #808
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We love Via Napoli, and really need to get back there sometime.
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Old 10-05-2017, 10:21 PM   #809
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Sorry for all the problems with FPs and that they were rude. Certainly not the Disney spirit! . Your plans look great though!
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Old 10-06-2017, 06:57 AM   #810
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We love Via Napoli, and really need to get back there sometime.
I can’t wait to try it!

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Sorry for all the problems with FPs and that they were rude. Certainly not the Disney spirit! . Your plans look great though!
Thanks, Marnie!!
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