DVC removing coffee mugs and glasses from studios - Page 4 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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VB has a problem with some of its timeshares. Disney decided to start with VB because of this. Although it has been reported if you ask for mugs and glasses at VB you get them. WDW is not playing by the same rules.
that say - don't know how feel about Disney just changing everything because other timeshares do it. Disney is surpose to be different.
the dishwasher does not get hot enough to sterilize the items. It says so.
if you are worried about something - either use the mircowave to heat water - or in a 1-bedroom and up - boil water on the stove.
the dishwasher does not get hot enough to sterilize the items. It says so.
if you are worried about something - either use the mircowave to heat water - or in a 1-bedroom and up - boil water on the stove.
You're right, it doesn't sterilize it (I don't need it sterile) but it does sanitize it, and make things alot cleaner than handwashing. The bleach alone in the detergent will kill many of the germs. When we have had a 2br, I put everything in the dishwasher when we arrive, and wash it before we use it. But, that's me. I'm not saying I agree with their decision to remove the glassware and cups---- styrofoam is so bad for the environment. But, we do bring our own dishware in the studios, anyway (although it's easy since we drive). --- I also do agree though it seems like a step down from deluxe-- but I do understand the dishwasher doesn't sterilize everything--- I think I'm the one who made a comment about the dishwasher.
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Last edited by Happymommy; 03-17-2008 at 02:02 PM..
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So - lets see if I get this right. If I pay for a room at WL - I get glasses for my coffee or tea, but if I use points for a studio at VWL, I don't??? HUH??? How does that make sense? Neither has a dishwasher....
Try again Disney - you missed the mark on that "reason"
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So - lets see if I get this right. If I pay for a room at WL - I get glasses for my coffee or tea, but if I use points for a studio at VWL, I don't??? HUH??? How does that make sense? Neither has a dishwasher....
Try again Disney - you missed the mark on that "reason"
Oh, I don't know if that's their reason for doing this (I haven't read all of the responses, I'm not sure if it sounded like I said that was their reason )--- that's just the reason why I bring my own dishes/cups when we stay in the studio. You're right, if that is the reason though, it doesn't make sense. I don't use the glasses in the hotels either. And, it's not just the deluxes, last year at POFQ, there were glasses. I remember I had to move them because I was afraid Danny was going to break them.
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Hello *****, Thank you for contacting Disney Vacation Club. We appreciate you taking the time to share your feedback with us regarding the glassware changes in our studios. We continually review the cleaning practices in our resorts. Upon reviewing the dishware and glassware washing process for the studio units, we realized that hand washing wasn't sufficient to meet our cleanliness standards. Glassware and ceramic mugs in the studios were replaced with disposablesbecause dishwashing machines are not available in those units. We wanted to take action quickly and using disposables was the most expedient solution. We have since determined that we will be able to provide glassware and ceramic mugs at resorts where glass washing equipment is available. This includes Disney's Beach Club Villas, Disney's BoardWalk Villas, TheVillas at Disney's Wilderness Lodge, Disney's Animal Kingdom Villas and the Inn rooms at Disney's Vero Beach Resort. For all DVC stand-alone campus properties (Disney's Saratoga Springs Resort & Spa, Disney's Old Key West Resort, Disney's Hilton Head Island Resort and the villas at Disney's Vero Beach Resort) that do not have glass washers available, we will continue to utilize the disposable cupsuntil we can source a more environmentally friendly product. We are investigating the possibility of installing glass washers at specified locations throughout the stand-alone campus properties. The disposable cups are replenished upon request. If a Guest/Member calls to request glassware, we will provide it and remove it upon checkout. Your comments are important to us. Please be assured that we have shared your concerns with the appropriate individuals. Thank you again for your message. Sincerely, Disney Vacation Club
Well, that actually makes sense to me now why DVC studios don't get them but the deluxe hotels do . Thanks for posting that--- I think it explains alot.
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As part of a continuous review of cleaning practices in Disney Resort hotels, leaders determined that hand washing dishware and glassware in Disney Vacation Club studio units wasn't sufficient to meet the company's cleanliness standards.
For studio accommodations at Disney Vacation Club Resorts in which glass-washing equipment is available (Disney's Beach Club Villas, Disney's BoardWalk Villas, The Villas at Disney's Wilderness Lodge, Disney's Animal Kingdom Villas and the Inn rooms at Disney's Vero Beach Resort), glassware and ceramic mugs now are cleaned in the glass washers, rather than by hand.
Studio accommodations at stand-alone Disney Vacation Club Resorts (Disney's Old Key West Resort, Disney's Hilton Head Island Resort, the villas at Disney's Vero Beach Resort and Disney's Saratoga Springs Resort & Spa) now utilize disposable cups, since glass washers aren't available at those resorts. The company wanted to take action quickly, and using disposables was the most expedient solution. Housekeepers replenish the disposable cups upon request.
Disney Vacation Club leaders are investigating more environmentally friendly disposable products, as well as the possibility of installing glass washers at specified locations within the stand-alone properties.
I am so impressed that DVC seems to have responded so quickly, and in (to my mind) a completely satisfactory way! I it when my obsession of Disney is validated with incredible customer service!
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I just had faith in Disney that they would do something. Looks like a step in the right direction. After all, they are so environment friendly oriented. That is why DS#1 majoring in engineering may become an imagineer!! (or aerospace engineering at NASA-guess where I would prefer if I had a say).
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