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Old 12-20-2009, 05:18 PM   #16
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and at the ride Soarin'....we just ran into 2 cast members that day within an hr or so, who should not be working at a WDW park....0)
What happened at Soarin?
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Old 12-21-2009, 12:10 AM   #17
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We were there last Christmas and we did have to get a GAC, the CM's were insisting on it. I think it is only because of the holidays, we have not needed to use it before with our son and his wheelchair. I would get one just in case. Have a great trip.
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Old 12-21-2009, 08:27 AM   #18
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We were there last Christmas and we did have to get a GAC, the CM's were insisting on it. I think it is only because of the holidays, we have not needed to use it before with our son and his wheelchair. I would get one just in case. Have a great trip.
He looks pretty small ( cute Peter Pan though). Did he have a wheelchair that the CMs were confusing with a stroller maybe?
If so, it's best to have a GAC. Up until about 10 years ago, a child older than 3 or weighing more than 35 pounds usually meant that the child was disabled and what looked like a stroller was their wheelchair because 'regular' strollers fir children those sizes were just not very common. In the past 10 years, 'regular' strollers have gotten larger, so it's not uncommon to see a 5 or 6 year old in a stroller. At thst same time, special needs strollers and children's wheelchairs have gotten more 'mainstream' looking. This makes it much easier to confuse a wheelchair/special needs stroller for a 'regular' one.

If it was a wheelchair that looked like a wheelchair and would not be confused, having the park map for Guests with Disabilities would help to show the CM that you are in the correct place. On the few instances over the years where that has happened to us, that's what we have done, which helps ensure that the next guest ( or us when we come back) won't experience the same problem. Getting a manager involved if you need to also helps since they will then educate that CM and others who mat be confused.
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Old 12-21-2009, 02:22 PM   #19
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Also it depends on how 'obvious' the disability is. If the CM can look at you and see right away that you are disabled, then the GAC isn't necessary. I didn't need one at all while I was there but I was in an ECV and I didn't have any issues. The cast on my foot spoke for itself. And usually I just had to explain the situation. Like with Space Mountain when the standby line was 10 minutes, the CM gave me a return pass for the fastpass line because I explained to her that while I would normally just go through the standby line given that I can walk, there was no possible way I could manage to do the stairs down with my cast on.
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Old 12-21-2009, 05:38 PM   #20
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He looks pretty small ( cute Peter Pan though). Did he have a wheelchair that the CMs were confusing with a stroller maybe?
If so, it's best to have a GAC. Up until about 10 years ago, a child older than 3 or weighing more than 35 pounds usually meant that the child was disabled and what looked like a stroller was their wheelchair because 'regular' strollers fir children those sizes were just not very common. In the past 10 years, 'regular' strollers have gotten larger, so it's not uncommon to see a 5 or 6 year old in a stroller. At thst same time, special needs strollers and children's wheelchairs have gotten more 'mainstream' looking. This makes it much easier to confuse a wheelchair/special needs stroller for a 'regular' one.

If it was a wheelchair that looked like a wheelchair and would not be confused, having the park map for Guests with Disabilities would help to show the CM that you are in the correct place. On the few instances over the years where that has happened to us, that's what we have done, which helps ensure that the next guest ( or us when we come back) won't experience the same problem. Getting a manager involved if you need to also helps since they will then educate that CM and others who mat be confused.
He is in an actual custom made child's wheelchair that can not be confused with a stroller. I do understand what you mean, there are many of his classmates that have a wheelchair that looks like a stroller to some degree. We had no issues our first day at MK, only on our 2nd day at Epcot. There were others there too and told the same thing. We went ahead and got the the GAC, and we were asked for it at HS and AK. I assumed that it might be because of the time of year, it was so crowded. The was the first year that we had even been told to get one, but even in HS and AK we only had to show it once or twice. Most of the time it was not asked for. It was not until after we got back that I read that you could ask for the supervisor. Things were just so hectic as it was but it did not ruin our trip. It is more than likely that some CM's are either not trained right or just don't care. On our next trip, if it becomes a problem we will push the issue. When it is very clear that someone is in their own personal wheelchair (it has his name on it), they really should not insist on the GAC. I completely agree with that. We did find that on some attractions it did come in handy because of his autistic sensory issues and we were placed in a quiet area away from all the noise and masses. We will get a GAC for those waiting areas when they are available. It helped avoid the meltdowns.
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Old 12-21-2009, 06:25 PM   #21
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I have also run into a rude cast member at GR in Epcot when inquiring about a GAC. But have had not problems on the past few trips with my DD who was having mobility issues due to leukemia. Some Cast Members are more helpful than others as well. For example, didn't know we neede a stamp on the GAC to use the stroller as a wheelchair the first time we got one and had to treck all the way back to GR for that stamp.
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