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Old 02-14-2014, 01:58 AM   #196
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Oh boy, you said the next Avis story was a nightmare. You weren't kidding! What a crazy time with the car.
I can't remember now if I've said this before, but we also got charged a lot extra from our Kauai rental, because we drove over 100 miles, by two miles. I sent them a stinking email, saying that they had advised us to buy the package of up to 100 miles, and assured us we wouldn't go over that. In the end, they refunded some, but not all, of the money. Not the greatest customer service... The problem is we've tried other car rental companies and they've been even worse, and at least Avis includes all the insurances we need as foreign drivers, whereas others tend not to.
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Old 02-14-2014, 02:02 AM   #197
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Sunday 10 November – part four: are we going to be able to make it back to Avis?

We made it back down to the first visitor centre, then we had to negotiate the rest of the switchbacks.


We may not have seen them on the way up, but finally we were treated to Maui moos!

I think we both breathed a huge sigh of collective relief when we were finally back on the main highway. No more descending and no more switchbacks., but still we weren’t back and wouldn’t you know it, the rain came, again quite heavy now, but thankfully by this time, we weren’t that far from the airport.



We pulled back into Avis and were greeted with a massive line. I got in one for car return and exchange (seemed appropriate to me! ) and Mark got in the preferred line and after a few minutes, we were seen.

I was expecting to get some grief here, but the staff couldn’t have been nicer or more helpful. We told them that for obvious reasons we hadn’t filled up the car and they accepted that, saying that was fine. The woman asked if we wanted a Mustang convertible, as it was pretty much all she had ready to go. Well, Ok, so it’s pouring with rain and I doubt we’ll get much use of the roof going down, but why not? So off we went…



Our first order of business was to get something to eat and we headed for a drive-through McDonalds. All we really wanted was a snack, as dinner at Fleetwood’s on Front Street in Lahaina was only four hours away now. We hadn’t had any food with us at the national park, as we hadn’t intended being there so long. I got a hot fudge sundae and Mark got some fries and we both got a drink and that did us.

We headed out towards Lahaina, with the rain still pounding down. My logic was head to this part of the island, as this was the leeward side and that always gets better weather than the windward side of the island, where we were coming from. It’s the same on all the Hawaiian islands.



It did ease up enough for us to stop at a scenic overlook, where you could see across to the other side of Maui, with the volcano towering above it, where we had just come from.



We carried on, admiring the landscape inside of the island as well. The observant amongst you might have noticed that this is the road we saw as we flew in this morning.



We soon found our way to Lahaina and its main street, Front Street, which actually runs the whole way through the town. It’s a very vibrant and fun place and reminded us both of Key West in the feel to it.



Next: exploring Lahaina
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Old 02-14-2014, 06:02 AM   #198
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At least you didn't have a problem dealing with the agents back at Avis, but it seems to me they should have given you the mustang at a reduced rate or free. You lost precious time on your only day on the island dealing with this, not to mention the stress! The island looks browner than I imagined!
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Old 02-14-2014, 06:15 AM   #199
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Whew! You made it! but I hope they gave you a significant discount?!?

Glad the weather is clearing up for you! And the little town looks so quaint!!!
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Old 02-14-2014, 06:27 AM   #200
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I like the look of the town, I wonder if all the shops have to follow some building guidelines so that it all matches.
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Old 02-14-2014, 09:47 AM   #201
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Glad you were able to switch the car without issue! Love the pictures from Lahaina!
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Old 02-14-2014, 10:28 AM   #202
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Glad the weather cleared some. I hear you about renting from Avis - we use them as well. It's just a shame you lost time and had stress on vacation.

Love the Maui Moos.
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Old 02-14-2014, 10:37 AM   #203
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Glad you made it back to the airport and they were able to switch cars for you but sure did take sometime. The next little town looks so quaint!
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Old 02-14-2014, 11:06 AM   #204
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Maui Moos!! Love that!
A convertible, that's a nice touch. It's a shame that ate up so much of your limited time on the island. Guess you'll have to return again....
Lahaina looks cute! Can't wait to hear more about it!
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Old 02-14-2014, 11:33 AM   #205
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Wow, the photos just continue to be amazing! Sorry about the ordeal with Avis. Glad to hear they finally helped you out once you made it back.
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Old 02-14-2014, 12:12 PM   #206
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At least you didn't have a problem dealing with the agents back at Avis, but it seems to me they should have given you the mustang at a reduced rate or free. You lost precious time on your only day on the island dealing with this, not to mention the stress! The island looks browner than I imagined!
We weren't charged any more for it, and I'm sure it would've cost a bit more, but there were no reductions....
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Old 02-14-2014, 12:14 PM   #207
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Whew! You made it! but I hope they gave you a significant discount?!?
I think we were just relieved to get rid of the car and weren't thinking about anything else at the time...

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Glad the weather is clearing up for you! And the little town looks so quaint!!!
It is absolutely beautiful, as you'll see from the next few instalments....
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Old 02-14-2014, 12:15 PM   #208
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I like the look of the town, I wonder if all the shops have to follow some building guidelines so that it all matches.
That wouldn't surprise me....
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Old 02-14-2014, 12:16 PM   #209
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Maui Moos!! Love that!
A convertible, that's a nice touch. It's a shame that ate up so much of your limited time on the island. Guess you'll have to return again....
Definitely! There is a hotel in the Concierge Collection on Maui that we could book through the DVC for one night and I'd like to do that.

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Lahaina looks cute! Can't wait to hear more about it!
That's one of the reasons we want to go back...
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Old 02-14-2014, 01:40 PM   #210
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I'm so glad you made it back to Avis and that they were helpful and accommodating. Great pictures from Lahaina!!
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