Can someone please explain why the food courts are the way they are? - Page 2 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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The seperate bays do not bother me as much as how SLOW!!! they are. I have worked in food my whole life and right now work at a fast casual counter service restaurant, and I can tell you that if we worked as slow as they do at the Disney resorts we would all get fired. We have stayed at all of the moderates, one of the value and 3 of the deluxe resorts over the years and have seen the same lack of speed and efficency at all of them. Maybe I notice it more because I do work like that, but there have been times when I could have done the work of 3 of them in half of the time it took.
They have to have food bays so that a person wanting one item do not have to wait for everyone else. Think of cafeterias where you have to wait for the person in front of you to get soup and salad, sides, and various entrees. The bays allows guests to skip those items they do not want. That is what I recently read about marketing and restaurants. It is great for speeding things up but makes it hard for disabled guests as well as families. I is called counter service as it is not quick service or fast food.
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Mom calls to check on me and reminded me to pay the gardener. I love her so much.
Disneyland was fun with flag retreat and pickles. I have a home here, thank you. GAC is NOT a "front of the line pass".
She is gone but keeping signature. Laundry is getting done. My purpose in life is to help poor people in FL. Farewell, will miss you.
They have to have food bays so that a person wanting one item do not have to wait for everyone else. Think of cafeterias where you have to wait for the person in front of you to get soup and salad, sides, and various entrees. The bays allows guests to skip those items they do not want. That is what I recently read about marketing and restaurants. It is great for speeding things up but makes it hard for disabled guests as well as families. I is called counter service as it is not quick service or fast food.
I have never timed it, but to me, the bay system feels markedly slower, as it practically requires waiting on at least two lines. Probably more than two for the parent buying for children or shepherding them through the line. I am sure Disney has it set up that way for a good reason, but its my impression that reducing the guest's wait time is not tops on their list.
Allthough its ticket system is much maligned, I find I tend not to mind the food station system as much at Pepper Market at Coronado Springs. I think that lining up to pay after having eaten is prefferable to watching my food go cold at the back of a line of guests waiting to pay.
I don't care how many ways you slice it, or explain it, it's not a good system, just for the reasons that many posters have already stated. And WDW is not going to have any slow down of "little kids" anytime soon...so...another way would make much more sense for already-frazzled parents.
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LisaJ
I've stayed at: Grand Floridian, Polynesian, Contemporary, Wilderness Lodge, Boardwalk Inn, Beach Club, Yacht Club and Port Orleans Riverside.
I like the food court at the Poly, you place your order at a Kiosk, it prints a receipt that you take to the cashier, you pay and are handed a pager. When the pager goes off you go up to the counter and pick up all your food.
It's this way at the Contemporary as well, and I like it that way. I'm perfectly happy doing the order, paying, and then one of us hanging out to wait for the various food types while the other takes our little girl to pick out a table and fill drink cups.
I haven't eaten at the PO or POFQ ones, though, so I can't say anything about them. I can say that while I like the variety at Cosmic Rays I do hate that you have to pay separately at each place, too.
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Disney World Trips So Far: 1982, 1986, 1990, 1994, 2000, 2002, 2003, 2005, 2006, 2008, 2009, 2010, 2010, 2011, 2012, 2013, 2014, 2015a, 2015b, 2016a (2016b in planning)
I don't care how many ways you slice it, or explain it, it's not a good system, just for the reasons that many posters have already stated. And WDW is not going to have any slow down of "little kids" anytime soon...so...another way would make much more sense for already-frazzled parents.
As a mom I can it can be frustrating to have to "settle" for what the kids want just to avoid going through another line... I have done it many times and not just at Disney! I have never thought much about it but I guess that's why I enjoy the sit-downs so much more! Go figure... DH never has that problem LOL
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