Staying Club Level (CL) [do they contact you or do you contact them for ADRs] - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Staying Club Level (CL) [do they contact you or do you contact them for ADRs]
I am sure this question has been asked a thousand times already, but do they contact you or do I need to contact them to make my ADR's? If I need to contact them when should I do it?
We have stayed club level several times and were always contacted via email, before our ADR day opened up. They sent out a form asking what reservations we needed, on which days and what time. They've made spa reservations for me as well as tour reservations. I just had to give them my cc information so they could secure the spots. Since buying into DVC, we haven't used club level so things may have changed in the last couple of years but I would think that they will contact you in time to get your ADR's at the 180 day mark. Enjoy your trip!
If they do not contact you after your reservation you can email them. Each CL has a different email Where are you staying? Try to contact them before 180 day window arrives, specially if you want a particular difficult ADR.
I guess it depends when you're going. I've stayed CL twice, and both times have received written and email communication from the CL staff about helping with our itinerary. DD and I are tentaively planning on going Oct. 1st and staying club level at the GF, and just in the last few weeks we got an email with a questionnaire attached. I haven't read it yet, but I believe that it relates to your interests and what you'd like them to do for you. If you haven't heard from them and you're around the 180 day mark, I'd be sure to get in touch with them to inquire directly. I would imagine that you could call the resort and have them put you through to the club level concierge. Best of luck!
Thanks for all information. Our 180 window is April 21, so if I don't hear anything by Monday I will contact them.
Thanks again.
Most times, we have been contacted in advance by the IPO staff at our resort. However, once or twice, I have not heard from them and so reached out to them myself. Maybe I was just too impatient and they planned to contact me, but with your window approaching quickly, I think your plan is a good one. Good luck getting your ressies!
If you booked using a travel agent, the CL staff will not have your contact info and you will definitely need to contact them. If you booked your trip yourself, they should contact you, but sometimes that doesn't happen. I would contact them 7-10 days ahead of your 180 day window if you haven't heard from them by then.
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