should i try? just missing out on age cut-off for "stay & play free" discount - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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should i try? just missing out on age cut-off for "stay & play free" discount
Right now Disney is offering 3 y/o to 9 y/o kids to stay and play free. My daughter, though, turns 10 this March (2 1/2 months before we would make the trip.) I asked the castmember on the 407-wdisney phone line if we could still get the discount since she is 9 now and was told no.
Hubby wondered if Disney would be willing to give in since we are "good customers." Has anyone ever had success in pursuing something like this or should I give up now? Without the discount for both kids, the chances are slim to none that I could talk dear hubby into the trip this year!
I can guarantee you that Disney will not make concessions on your daughter's turning 10 within months of your expected trip date..and since it seems you go often and they keep up with the age of the children, it would be impossible to get away with fudging on the child's age. I know it's very aggravating, but that is just the way it is..have you considered the room discounts? Can those be applied to your trip and offset any of your cost if you go without the kid's play free discount this trip?
The only time this is copacetic with Disney is if they have the birthday *after* check-in. In that case, you'd be fine paying for the age of the child at the time of check-in. As Disney says in that situation, "no one should be penalized for having a birthday at Disney."
If they were to discover the truth of your child's actual age in your situation, they could demand that you pay the correct amount for the child on the spot.
I definitely wasn't planning to fudge her age, I just hoped that the company would be willing to extend the offer to us since I am booking while she is still nine, and she turns ten shortly before the trip. Oh well, with that answer, at least I won't end up wasting any more time on that end! I'll hope for a good discount of a different kind. At this point, POR is only coming up 20% off, whereas I think we got 35% off our resort last year. I'll wait and see what happens. Thank you for your helpful input, it is much appreciated!
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Cheryl
Last edited by welovetheWORLD; 01-15-2011 at 05:45 PM..
Our dd turns 10yo just three weeks before our trip next summer.
This is where a good TA comes in...
We booked w/ free dining in August 2010 when it was announced and every new deal that comes out (35% off, PIN codes, Kids Play Free, etc) our TA check it against our current deal and so far we have stuck w/ what we have because it works out best for us.
(BTW...our TA is PassPorter's very own Sara Varney...Belle. She rocks if you ever need a good TA! :-) )
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Christine
Last edited by Minniemouse27; 01-16-2011 at 02:46 PM..
They definitely won't let you get away with that unfortunately. It is a big bummer but the only exception would be if her birthday was during your trip.
I definitely wasn't planning to fudge her age, I just hoped that the company would be willing to extend the offer to us since I am booking while she is still nine, and she turns ten shortly before the trip. Oh well, with that answer, at least I won't end up wasting any more time on that end! I'll hope for a good discount of a different kind. At this point, POR is only coming up 20% off, whereas I think we got 35% off our resort last year. I'll wait and see what happens. Thank you for your helpful input, it is much appreciated!
If they did it for you, they'd have to do it for everyone. And, I suspect that most people wouldn't be up front and honest about it like you're trying to be...they would just tell Disney their kid was 9...or even younger. I know people who are in this second group and it's a tough conversation when you to call them out on, especially from a travel agent's end.
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