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Old 10-26-2010, 04:29 PM   #1
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new shipping rules from the resorts.

We have shipped things to and from the resort (POFQ) the last couple of trips. It was simple, easy and one form.

This time the concierge said something about someone new taking over the busines centers and there being changes. We had to fill out a long form and a UPS form for each box. There was an additional $5 charge from the resort that he waived and a $5 charge that UPS asked for "making the trip to Disney" to get the packages. The CM did not seem to like the new changes at all.
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Old 10-26-2010, 04:50 PM   #2
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Thanks for the info!
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Old 10-26-2010, 06:04 PM   #3
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I didn't know anything about the charges before sending all my stuff to BLT last month. I had to pay $10 to receive the box and $10 to send it back. It made me angry because the shipping charges from UPS were high enough. They never explained to me why. Is it the same policy for FedEx?
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Old 10-26-2010, 06:34 PM   #4
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That's weird. I wonder why it was changed?
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Old 10-26-2010, 11:55 PM   #5
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Originally Posted by tinkerbell24601 View Post
That's weird. I wonder why it was changed?
all he said was that someone new had taken over the business centers at the resorts and everything had changed.
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Old 10-27-2010, 02:00 AM   #6
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Thanks for the info.
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Old 10-27-2010, 10:17 AM   #7
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Guess i won't be sending stuff from resort. I agree, UPS is ridiculously high, and even higher if you're outside the US- they charge horrendous prices for customs brokerage.
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Old 10-27-2010, 12:08 PM   #8
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does that apply to USPS packages also?TIA!
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Old 10-27-2010, 12:10 PM   #9
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I don't know. We had several bigger boxes and had to ship them UPS or FED EX
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Old 10-27-2010, 03:00 PM   #10
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Thanks for the info!
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Old 10-27-2010, 06:20 PM   #11
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Thanks for the heads up!
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Old 10-28-2010, 09:42 AM   #12
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I had to pay $10 to receive the box
That caught me off guard too when I was at BWV, the year before at VWL there was no charge.

Thanks for the info!
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Old 10-28-2010, 10:45 AM   #13
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If the resort is a convention resort, they can charge the $10 package fee.

For example, the Yacht Club is a convention resort, but I think the Beach Club isn't...
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Old 10-28-2010, 11:20 AM   #14
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Wow, charging to receive boxes? That's just
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Old 10-28-2010, 01:18 PM   #15
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Wow, charging to receive boxes? That's just
It's pretty commonplace in the industry -- convention hotels get an unbelieveable number of shipments sent to them for guests and have to hire extra staff to handle the process.
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