I'm just sick -- I can't get a Photopass discount CD - Page 2 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.
So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.
Thank you to each of you who were a part of this community. You made it possible.
And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.
We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm. You made it all happen.
There are other changes as well.
Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:
We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.
It's time to move on and move forward.
PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
But eventually, we must move on and move forward. It is the right thing to do.
So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.
And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.
That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.
Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!
If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.
So we encourage you to stay in touch with us and your fellow community members wherever works best for you!
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second, those who booked through a TA will have to have the TA contact PhotoPass directly for right now, it's that simple.
third, what everyone can try is to create an itinerary on the WDW website. that's been known to induce the email in some instances.
Unfortunately it's not that simple. My TA has made numerous calls to no avail. No response. I'm really disappointed because I was really hoping to do this but can't justify that high of a price. Oh well, perhaps when they lose a bunch of customers they'll realize that $50 discount given would have ended up making them a lot more money in the long run. Especially during these economic times!
I've been rescued by a Passporter Angel. She knows who she is -- all I can say is THANK YOU!
We will be at WDW with my brother, SIL and niece. My DB is 13 years older than I am, so his daughter is 25 while mine is 10. Our parents died when my DD was a baby, and DH's parents can't make the trip to Orlando. So this is the closest thing to an intergenerational/grandparents trip that my DD will have. I'm really looking forward to lots of family photos of all 6 of us on this trip, which is why the Photopass became so key.
Yay!! That's so awesome! Glad things worked out for you.
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Unfortunately it's not that simple. My TA has made numerous calls to no avail. No response. I'm really disappointed because I was really hoping to do this but can't justify that high of a price. Oh well, perhaps when they lose a bunch of customers they'll realize that $50 discount given would have ended up making them a lot more money in the long run. Especially during these economic times!
not sure who your TA is calling specifically, but I have a direct connection with PhotoPass and I can assure you it works just fine that way. the TA needs to contact PhotoPass directly until they get it all worked out where the TA liasons at Disney will be able to facilitate everything. right now they're just getting DVC ironed out.
As it is, PhotoPass just attended the EarMarked conference as well as another travel oriented conference to help smooth out the details.
i know my TA is calling the photopass #. she left another message on Friday. things happen, i know it took several phone calls for me to find a cm who could book the wishes dessert party.
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not sure who your TA is calling specifically, but I have a direct connection with PhotoPass and I can assure you it works just fine that way. the TA needs to contact PhotoPass directly until they get it all worked out where the TA liasons at Disney will be able to facilitate everything. right now they're just getting DVC ironed out.
As it is, PhotoPass just attended the EarMarked conference as well as another travel oriented conference to help smooth out the details.
She's calling the number from the photopass website. Like I said, she tried several times to no avail. We leave for our trip tomorrow so I guess I'm pretty much screwed as far as getting the pre-order discount.
My trip is a week away and I haven't received the pre-arrival offer for the photopass cd. I booked directly through WDW online, will be staying at a WDW resort and I'm set-up to receive promotional offers. When I called Photopass yesterday, they asked for my res #, looked it up and told me I wasn't eligible for the offer because I had purchased the Magic Your Way Package. Does anyone know what's going on with this cd offer and why it's so hard to get now? I got it and bought it last year with no problems.
It's no longer available on their website for pre-order. I pre-ordered it last year with no problem and I wasn't staying at a WDW resort or participating in the Disney dining plan. This year I'm spending all my $$$$ at Disney on the Magic Your Way Package and I'm not eligible??? This is what they told me when I spoke to a customer service rep at photopass - "Your not eligible for this offer because you purchased the Magic Your Way Package." Does this make sense??? It doesn't to me.
I didn't use a TA - I booked it myself. I e-mailed photopass yesterday after speaking to them by phone the day before. I also e-mailed WDW customer service and Disney Destinations Public Relations and asked for their help. I'm leaving in 4 days and hoping to hear back from someone before then. I'll call them again if necessary.
P.S. I received an automated response from DD Public Relations person saying she was out of the office for the Thanksgiving holiday, then went on to say "if you need me don't hesitate to call me on my cellphone" and she included her number...
Hopefully, I can get it resolved directly through photopass customer service.
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