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Old 02-04-2008, 09:01 PM   #1
alysjack
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Unhappy shut out of Palo

I was able to book my excursions and Palo reservations today. I booted up the computer at 6 a.m. and there were only 3 reservations left for Palo and they were on the night of arrival and the 2nd night of our cruise. ALL the other options were full. How can that be . Also, not even a chance at brunch or high tea. Is there any chance I can get to eat at Palo now that it is fully booked
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Old 02-04-2008, 09:09 PM   #2
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When you board - go to where they are taking Palo reservations and see if you can get a seating (you may need to be flexible) - or get on the cancellation notification list in case of cancellations.
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Old 02-04-2008, 09:30 PM   #3
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Palo bookings can be booked at different points depending on many factors:

1. Have you Cruised on DCL before if so then you can book 90 days before the Cruise
2. Did you book a Suite? If you did then you can book 105 days before the cruise
3. If you are a first time Cruiser then its 75 days before the cruise.

Palo is very popular and they do limit # of bookings online so if you aren't able to book before hand then the 1st day of your cruise when you first get on board check your navigator they will have a place for you to make reservations and you shouldn't have a problem finding something then!
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Old 02-05-2008, 08:28 AM   #4
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Online bookings begin at midnight on the day they open and many people do stay up late to book. So by 6 am many slots may be gone. However, not all time slots are available to book online, they do reserve some for people to reserve the day of boarding. The key is to be among the first in line at Wavebands (where they usually do the Palo ressies) so get there early! If they are starting reservations at 1:00, be in line NO LATER THAN 12:45. We got there at 12:55 and were too late.
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Old 02-05-2008, 12:35 PM   #5
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I know how you feel - I went online at midnight (right after the Giants kicked Patriot butt ) As you said except for first day or last day nothing else opened up. Neither has the Brunch or Tea. We will just hope to get something on the ship when we board.
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Old 02-05-2008, 10:51 PM   #6
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For our cruise last month, we were able to book Palo at 90 days, but by the time my mother-in-law's booking window opened up (because she hadn't cruised before) there were no Palo slots left and we weren't even able to change our reservation from 2 to 3 people. She decided she didn't want to be added to our reservation anyhow, so we didn't try. Then, when we dined at Palo, we had a table for 4 anyhow.

So, not all seats are available online. I would definitely try to book Palo as soon as booking opens onboard.

Good luck!
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Old 02-06-2008, 01:32 AM   #7
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I'm sorry to hear that. I hope you're able to snag something when you board.
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Old 02-06-2008, 11:00 AM   #8
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I'll soon be able to book on-line for my upcoming cruise and have never done this before. I've done one cruise, so am a Castaway Club member, but will the on-line system recognize that when I try to book? Is there someplace you have to first enter your CC member number?
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Old 02-06-2008, 06:13 PM   #9
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Your Castaway Club status should be part of your reservation info - they don't ask for a member number when you book excursions, etc. online. I suggest that you do make sure it's already in the system before your booking window opens - otherwise it won't open when you expect it to. Sometimes they don't realize that you are the same person that cruised previously. Have your original cruise date handy, and call your travel agent if you have one or DCL directly if you don't.
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Old 02-06-2008, 11:15 PM   #10
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Thank you, Dave! I'll do all the pre-checking I can and will have my dates and reservation numbers handy.
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Old 02-07-2008, 08:45 PM   #11
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Unhappy Didn't get reservation soon enough either.

I thought I heard somewhere that if you go to the "Bar" at Palo maybe someone won't show up and you could get in that way. Anyone else hear that? If I can't get in I will cry!!!
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Old 02-07-2008, 11:40 PM   #12
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So, I now know that you can start doing reservations at midnight of your designated "day." Does anyone know if that is midnight eastern time? I, too, want to make sure that my DH and I get to experience Palo. It is our first cruise and I want to give myself the best chance that I can. This board has been so helpful with every other aspect of my cruise, I am sure I can get an answer regarding this issue too. Thank you.
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Old 02-10-2008, 02:56 PM   #13
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Quote:
Originally Posted by kari goodale View Post
I thought I heard somewhere that if you go to the "Bar" at Palo maybe someone won't show up and you could get in that way. Anyone else hear that? If I can't get in I will cry!!!
Yes, you can. Also, the staff will place you on a waiting list if you wish so you can be notified if something opens up because of a cancellation.
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Old 02-10-2008, 03:07 PM   #14
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Originally Posted by loveGoofy View Post
So, I now know that you can start doing reservations at midnight of your designated "day." Does anyone know if that is midnight eastern time? I, too, want to make sure that my DH and I get to experience Palo. It is our first cruise and I want to give myself the best chance that I can. This board has been so helpful with every other aspect of my cruise, I am sure I can get an answer regarding this issue too. Thank you.
Yes - it is midnight eastern time.
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Old 02-10-2008, 08:48 PM   #15
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Thank you DrDolphin. This information is very helpful.
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