Anyone else ever have a problem with house cleaning services or lack of??? - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Anyone else ever have a problem with house cleaning services or lack of???
Just returned this week from our trip. We stayed at Pop this time around (not our first time at this resort).
We had issues with mousekeeping coming to our room to clean and restock supplies. ( we did NOT opt out of this service). I had to call twice to get towels and toilet paper and also ended up at the front desk for the lack of cleaning service. Very disappointed with Disney.
We went from Thursday 16th to Sunday the 19th with out a house cleaning member entering our room. Again I made 2 calls during this time requesting the service, towels and toilet paper.
We lived in filth for 3 consecutive day's. Not to mention no clean towels, no toilet paper and over flowing trash cans.
I had the building manager and the house keeping manager in my room Sunday August 19th to try to rectify the situation. Ummm, seriously when you've had to use tissue boxes and napkins from the food court as toilet paper better believe I'm upset.
In the end the room got cleaned and stocked with daily essentials but IMHO, it's a little late when you have gone 3 days without it being done until you raise the roof at the front desk and getting it done the day before we are leaving, its unacceptable!!!
Wondering if anyone else has ever experienced this before?? Totally the lack of service has me a bit frustrated with the amount of money we spend to go there.
I pay for a service at Disney, I expect the service at Disney.. Am I over reacting? I'm just so upset about the way it all was handled.
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