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Old 04-27-2015, 10:04 AM   #1
fluffybunny
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Changing resort online at 7 months?

Wednesday is my 7 month window and I want to try and get a studio at the Poly. I know I have to do this online to have a chance. I'm old school. I've never used the website to do anything but check the points chart. I only have 67 points currently available. Do I have to cancel my existing reservation before I can try and book the poly? If so how long does it take before my points are available again. Any tips on helping me get the room I am looking for? If I can't get the Poly I will try for AKV. Does anyone forsee me having a problem getting a room anywhere? I'd hate to cancel my reservation and then not be able to get a new one. DH suggested using what points we have available and borrowing from 2016 so I wouldn't have to cancel our existing reservation but that means I'll need to bank what's left of my 2015 points.
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Old 04-27-2015, 11:50 AM   #2
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If you want to do it online and don't have enough points to hold both reservations simultaneously...yes, you will have to cancel one before booking the other.

Points will be available to re-book immediately. However, there is a chance that the desired accommodation will no longer be available once the cancellation is completed. And there's also a chance that your original room will be snatched-up by another member (or the waitlist) as soon as it is cancelled.

I hate to raise doubts & concerns unnecessarily. 99% of the time, I suspect people make changes of this type with no problem. But it's simply not a guarantee. In good conscience, I can't tell you "oh, just go ahead and cancel...you'll have no problem getting the other room." The possibility of losing both rooms does exist.
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Old 04-27-2015, 10:22 PM   #3
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I would look online for availabilty before cancelling your existing to make sure 'something' is available.
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Old 04-28-2015, 10:08 AM   #4
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I checked the member site and can't figure out how to cancel my booking. Can anyone point me in the right direction? I think I may just borrow points and then cancel and bank my 2015 points. It's all a wash in the end. We end up in borrow mode most years so the points will get used.
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Old 04-28-2015, 09:48 PM   #5
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In the event you don't have enough points to cover 2 reservations simultaneously, it seems the cancel/grab-real-quick method is your only option, albeit a dicey one, depending on what you're trying to get and what you already have, popularity-wise.

So a good plan for trying to change your resorts is to, as Ginger suggested, check on what's available first. Use the "Resort Availability Tool" (under the "Vacation Planning" link in upper right-hand side of screen) to choose any dates (even those outside your window), any resort, and any combination of rooms to search. Then, once you have a better idea of what you want and its availability, or if what you have is still available, you can decide if canceling and then re-booking is a viable option. You can also check to see if any alternative(s) is available as a back-up.

As far as canceling what you have, you need to: Go to "My Vacations" (near the "Vacation Planning" link) > select "Upcoming Vacations" > select desired ressie and click "Travel Plan Details" > click "Cancel This Travel Plan."

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Old 04-29-2015, 08:34 AM   #6
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I changed my reservation for my upcoming trip from VWL to VGF, and I called member services. I found it impossible to do online without canceling the original one. I wasn't willing to risk losing my first reservation. Best of luck to you! Hope you get to check out the Poly!
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Old 04-29-2015, 11:40 AM   #7
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I was able to figure out how to cancel. I did it because my backup of AKV had availability. I was able to get the Poly. I have to call tomorrow and cancel the first night because DH changed his mind about what day he wanted to start the vacation. We splurged and got a lake view. I'm so excited about getting the Poly and not being in borrowing mode. I think this is the first time since we originally bought and got 2 years worth of points that we aren't borrowing. Depending on what we decide to do during DS's high school years we may actually have a couple of points to bank.
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Old 04-29-2015, 01:01 PM   #8
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Old 04-29-2015, 01:26 PM   #9
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Great news!! Congratulations!
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Old 04-29-2015, 07:54 PM   #10
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Awesome! Glad it worked out!
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