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Old 07-11-2011, 02:54 AM   #1
suzyrugrat
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Exclamation Rental car near mishap

We just took a trip up to Northern Minnesota from SE Iowa in a borrowed RV and my DH thought it would be easier to leave the RV parked at the campground and rent a car while we went visiting and sightseeing. We got a late start and knew we would late getting into Minneapolis, so we reserved a hotel with points before we left home. The next morning DH got online and found a car near where we were headed for $19.99 per day. He then called the rental agency to reserve the car. He sent me to pick it with his sister, when they presented me with the contract, the total was $376.00!! I questioned it and since it was a satellite location the man knew nothing about the prices and gave me the number of the rental agent DH spoke to. He was not there ( holiday weekend) and the call was forwarded to the main call center who could not help either. The man wrote down my discount coupon code and AAA number and note about the $19.99 per day pricing. When I got home from work after we returned I got online and checked my credit card bill, sure enough $376.00!! For a small car for 2 days! I immediately called the agent who did not remember DH mentioning price and said they had minimum 3 day rental for weekends @ $59.99 per day plus $200.00 deposit. Why this would be needed with full coverage insurance and credit card I Do Not Know! 2 more phone calls later and many unkind words to DH I got price reduced to $19.99 per day for 2 days. I checked a couple days later and was billed the correct amount with $376.00 gone from my accoubt. Apparently it was an online special meaning you book online which DH did not understand!!
And this is why I am the one who seeks the deals and makes the travel arrangements!!
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Old 07-11-2011, 07:41 AM   #2
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Oh, my! I'm glad you got it straightened out!

It was a nice try though, on the DH's part, and a great story!

Hope your trip was great otherwise!
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Old 07-11-2011, 01:31 PM   #3
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Wow - glad you got it straightened out.
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Old 07-11-2011, 01:35 PM   #4
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I'm glad you were able to get it straightened out. I hate when stuff like that happens
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Old 07-11-2011, 05:57 PM   #5
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Glad you were able to get that straightened out.
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Old 07-11-2011, 07:43 PM   #6
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Glad to hear you got the price you were quoted!! Sneaky......some of them are very sneaky and that is why us overplanners are always on our toes!!
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