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Go Back   PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums > Welcome! > Using Your PassPorter: Tips and Answers
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Old 03-07-2011, 03:57 PM   #1
Jennifer Marx
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Concierge Desk/Bells Ideas, Feedback?

I'm SO happy to see so many of you searching for the concierge bells throughout PassPorter.com. I'm even happier to hear all the comments about how you're enjoying it, learning from it, and generally having a good time.

I've have more ideas on ways to improve and expand upon the system, but I thought I'd ask those of you currently using it if you had ideas, requests, or a general "wish list" for things you'd like to see in our Concierge Desk, ways to make the hunt for bells more fun, additional ways you'd like to be able to earn tings, and rewards you'd like to see.

Feel free to post here or PM me. Thanks!
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Old 03-07-2011, 09:42 PM   #2
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I have to admit that I wasn't excited about the concierge desk before this contest. It's probably because I was only saving tips that are relevant to our Disney travels and concluded that I would never reach the next levels (thus, never making it to the level where I could customize or do anything with the tips). The contest has made me save every tip, relevant or not, in search of those Ipad tickets. Tonight, I discovered the fun in looking at all of the photos with my daughter.
Admittedly, the contest is very engaging - but I'm not sure what will keep me coming back to the concierge desk after it ends. By then, I'll probably be in the habit of saving tips as I read articles and newsletters.
Regardless, it's an awesome marketing strategy to drive people around the site! Bravo to that!
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Old 03-08-2011, 10:17 AM   #3
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Thanks for the reply! It's my job to make the Concierge Desk compelling, with or without a contest. And, while I could be off-base here, you all wouldn't keep looking for those tickets if you didn't enjoy it a little bit. After all, you really only need one ticket to be randomly chosen as a winner. So this tells me you like it, and I should keep building on this. I have ideas, but those of you actually doing this may have ideas, too.
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Old 03-08-2011, 10:32 AM   #4
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My only suggestion would be to have the favorites section blank. Then, as you click to add tips to the favorite area, they will populate to the favorites tab. I was surprised when I started to add favorites today that all of the tips were already in there. Selecting them as favorites just moves the selected favorites to the top. But, if you leave it the way it already is, I am fine with that.
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Old 03-08-2011, 10:36 AM   #5
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The favorites "tab" isn't actually a tab, but rather a link to sort your tips by favorites. Once you actually favorite a tip, it will appear at the top of your tips list when you sort by favorites.
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Old 03-08-2011, 10:37 AM   #6
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Oh, and just so folks don't get the idea that the Concierge Desk is only about tips, please note that "My Trips" section at My Trips - PassPorter's Club Concierge Desk -- there's a lot we could do with storing and displaying your trip information, for example. Like the "show-off" pages: http://www.passporterboards.com/conc...y-trip506.html That's a major area I have yet to work on, and feedback is welcome.
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Old 03-08-2011, 10:43 AM   #7
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Quote:
Originally Posted by Jennifer Marx View Post
The favorites "tab" isn't actually a tab, but rather a link to sort your tips by favorites. Once you actually favorite a tip, it will appear at the top of your tips list when you sort by favorites.
I guess I should have payed closer attention.

Maybe another level of Concierge would be to create favorites tab. Then another level beyond that could be to allow sorting within that tab.

Of course, I am probably the only one that would like something like that.
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Old 03-08-2011, 10:44 AM   #8
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I've had a great time checking out all the tips and I've learnt heaps! I don't really care for the stuff that concierge levels will bring me but I'm itching for my level to 'show' 7 - must keep looking...There are so many articles I hadn't read yet.
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Old 03-08-2011, 11:53 AM   #9
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Jennifer, I am not sure if this is the type of feedback you are looking for, but I would love a way to select various tips to add to my Passporter (perhaps a link to the Passporter Club) so that I could print the specific tips I needed for a particular thing, i.e. tips on accommodations would go under my hotel section, dining with my ADR reservations, etc. I hope this makes sense.
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Old 03-08-2011, 12:32 PM   #10
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Maybe a "tab"/sort link that would give you the option of having all of the tips opened/viewable/expanded.

This would allow for users to view/print multiple tips on one page instead of the need to click on each tip individually in order to print one tip at a time. This would also make it easier to cut and past tips for printing as well.
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Old 03-08-2011, 03:24 PM   #11
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A misplaced tip

Hi Jennifer,

I originally started out looking for the bells so that I could win the I-pad, because that's probably the only way I would get one, lol. However, I have really enjoyed finding the tips and learning a few new tricks, that that is a prize in itself. So thanks for starting this contest!

I came across a tip #1476 Blue Bayou Begging, which said it was a WDW tip, but as I was reading it (and not recognizing the name) I realized it was actually for Disneyland.

Thanks again for the fun and informative contest!
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Old 03-08-2011, 04:15 PM   #12
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Quote:
Originally Posted by tammyg View Post
I came across a tip #1476 Blue Bayou Begging, which said it was a WDW tip, but as I was reading it (and not recognizing the name) I realized it was actually for Disneyland.
Fixed.

Please keep sending in feedback, making suggestions, and tossing around ideas, I'm listening.
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Old 03-08-2011, 04:57 PM   #13
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I think it is a great way to get people to explore more, I think we all have specific things we might be looking for so we might pass over a great article...searching for the Tings has not only helped me find some articles I have not read but also go back and find some of my favorites. Love how you added them to the photo section.
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Old 03-08-2011, 07:18 PM   #14
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Quote:
Originally Posted by Jennifer Marx View Post
Thanks for the reply! It's my job to make the Concierge Desk compelling, with or without a contest. And, while I could be off-base here, you all wouldn't keep looking for those tickets if you didn't enjoy it a little bit. After all, you really only need one ticket to be randomly chosen as a winner. So this tells me you like it, and I should keep building on this. I have ideas, but those of you actually doing this may have ideas, too.
I definitely see the Concierge Desk in a new light than I did when it was first introduced. Now my goal is to get to level 6 so that I can customize and create my own tip book. Having the contest has driven me back to this section of the site and what once seemed unattainable, now is (if that makes sense!!).
Question - Am I missing something? I know that there is a list of Concierge Desk options/links at the bottom of the home page. But what about a tab at the top like you have for "community" or "passporter's club"?
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Old 03-13-2011, 10:49 AM   #15
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Jennifer, I love the Did you know when you find a ting but on my computer with the oak CC desk I get grey text for the Did you know that is very hard to see/read. I am not sure if the Text color is set or if it is set dependent on the color setting for your CC desk because grey on Oak just does not work well. And I love the DYK's
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