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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 01-21-2009, 09:21 AM   #16
Ransom
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I remember what my English Lit. instructor said about that: "Cliches are the surest marker of an empty mind."
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Old 01-21-2009, 09:23 AM   #17
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Old 01-21-2009, 09:37 AM   #18
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We have a team mtg today so I am eating light so I dont puke- JK.
We used to be way more into the delight factor but now its more about the 'business need','economic climate', being 'well positioned''convservative management of funds' - that one means no raises for 2009 even though the company has made an 8% profit the last 2 quarters- sorry to be so vent-ish but I didnt sleep last night
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Old 01-21-2009, 10:02 AM   #19
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I am sorry, I had to laugh and have my coworker read this also. We were just talking about this. We have heard "we need to cut cost" "we need to find ways to please the client without spending money"
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Old 01-21-2009, 10:21 AM   #20
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Old 01-21-2009, 10:25 AM   #21
Danielle Harmon
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The military gets in on this too! "Mission essential" is my favorite...right up there with "total quality" and "do more with less." Who thinks of these things? Do they really think no one is clever enough to see they are empty phrases to make us feel like we are accomplishing a task?
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Old 01-21-2009, 12:37 PM   #22
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"Today's economic climate" is the catchphrase here
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Old 01-21-2009, 09:04 PM   #23
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Originally Posted by jimmymac View Post
"Today's economic climate" is the catchphrase here
Oh yeah, thats creeping up there with 'business need' Have to give my manager credit, she got thru a 1:15 min meeting without saying BN- but the economic climate phrase flew around.....

Oh and I learned that I am 'well positioned' for a bonus..yep, that would be me, standing right there with my hand out
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Old 01-21-2009, 10:16 PM   #24
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Well, that's good news that your well-positioning puts you in the pipeline for a pay increase, even in this economic climate. Fingers crossed you don't make a "missed opportunity" that prevents this bonus!

We've yet to use the term "Delight the Customer" in my call center, THANK GAWD!!!! But now that I think about it, we have "Wow the Customer" which is probably the same. In all my listening scores, I've yet to wow one customer. Quelle soopreeez!
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Old 01-21-2009, 10:31 PM   #25
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Around our place its "more with less".
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Old 01-21-2009, 10:48 PM   #26
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I am not a fan of the catch phrase either so I counter act with these: " Can't sew silk from a sows ear" and " for want of a nail the kingdom was lost" I used to work with someone who would say " we are a million dollar operation on a ten cent budget."
I have heard the WOW one in our place and for awhile if someone was " in charge" of an area or section they were the " champion" for that Area.
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Old 01-22-2009, 08:43 AM   #27
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I am not a fan of the catch phrase either so I counter act with these: " Can't sew silk from a sows ear" and " for want of a nail the kingdom was lost" I used to work with someone who would say " we are a million dollar operation on a ten cent budget."
I have heard the WOW one in our place and for awhile if someone was " in charge" of an area or section they were the " champion" for that Area.
Hahaah love the champion thing
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Old 01-22-2009, 10:13 AM   #28
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I have to say I have never been delighted as a customer. What genius thought up that phrase.
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Old 01-22-2009, 10:34 AM   #29
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I have to say I have never been delighted as a customer. What genius thought up that phrase.
Its actually part of our call audit process- in order to be at 'mastery' level- the auditor has to feel that the consumer was 'delighted' with our call- how many ppl are delighted with their health insurance? How many ppl are delilighted about ANYTHING after having open heart surgery?? Huh??Huh??

its so not funny that I have to laugh, actually laugh
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Old 01-22-2009, 11:23 AM   #30
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never heard of that saying. isn't funny how one stupid saying can catch on and drive you crazy.
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