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Old 01-01-2013, 09:56 PM   #1
jenjen1127
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Christmas Day Crowd Control at Magic Kingdom

Living in Florida now it is really easy to visit WDW anytime we want. I thought it would be wonderful to visit over Christmas but our time at Magic Kingdom was a horror. We arrived on the 22nd and figured we would do one park a day. We had no problem at Animal Kingdom on the 22nd, HS on the 23rd and Epcot on the 24th. We went to the Candlelight Processional which was wonderful and ate Christmas Eve dinner at Tutta Italia. I was lucky enough to get a reservation for Be Our Guest Christmas evening. As soon as we entered Magic Kingdom around 2:00 pm I could see they let too many people in. We worked our way down Main Street through Tomorrowland and into New Fantasyland. First unless you were willing to wait 90 minutes for an attraction, there was no way to see anything. We kept ourselves busy though working our way through the Park. At 7:30 we arrived back at Be Our Guest for our 8:00 reservation. We got in at 8:15 which wasn't too bad. But when we got out and tried to leave, the horror began. First Disney cast members were closing off ways to get out. We went through Tomorrowland and got to where the Starlight Cafe is and the crowd was out of control. It was complete chaos. The Electric Light Parade had ended and people were trying to get to the castle while others were trying to get out. People were actually screaming and kids were crying with the pushing and shoving. You could not move an inch and were trapped. It must have been at least a half hour of this chaos and we hadn't moved an inch. Finally a Cast Member somehow got through and was waving a laser light in the air telling people to calm down. Finally they opened a fence which was an alley behind the Plaza Restaurant and all the stores on that side of the street. People were running to get out. It took you all the way down to Tony's Town Square where you could get out of the park. I saw an article online from a Florida newspaper that the same type of situation happened earlier in the day around the time of the parade. I am not exaggerating that it was complete pandamonium and Disney should have handled crowd control better. I have been to WDW at least 40 times in my lifetime and never experienced anything remotely like this. I will never ever go during Christmas break again. If there had been an emergency, i shudder to think what would have happened. I thought people were going to get trampled especially kids who couldn't see above the crowd. Thank goodness that was the last day of our trip because I wouldn't have gone to another park.
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Old 01-01-2013, 10:47 PM   #2
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Luke has been showing me pictures of the huge crowds at all the parks during the holidays. I don't think I want ever want be there during that high of a crowd level.
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Old 01-01-2013, 11:13 PM   #3
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We were there over Christmas too...to say it was less than magical on Chrsitmas day is a HUGE understatement! We were soooooooo disappointed in Disney for letting that many people in, we had a breakfast ADR at the MK then got the heck out of there. There was no way we could stay and enjoy ourselves with that many people. Not sure if we will be returning for Christmas anytie soon We ended up changing our ADRs for the rest of our trip to resort restaurants only to avoid the parks because it did not get any better the rest of our trip.
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Old 01-02-2013, 03:06 AM   #4
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We've been over Christmas many times, and I've been to the Magic Kingdom when it was full to capacity, and it really was unpleasant. Sorry you had such a nightmare time.
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Old 01-02-2013, 09:50 AM   #5
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We have been there over Christmas in the past too and have never seen crowds like we did this time.....
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Old 01-02-2013, 09:56 AM   #6
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We've been talking about going for Christmas, but it sounds like avoiding MK on that day is wise.
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Old 01-02-2013, 09:58 AM   #7
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I'm so sorry about that terrible experience! I kept getting Facebook updates about different phases of closing of Magic Kingdom during Christmas. Your story puts it in perspective. They were also listing the crazy wait times throughout the parks. They should've really been on top of that mess.
We went during Thanksgiving and got to experience Christmas in the parks that way
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Old 01-02-2013, 10:39 AM   #8
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Sorry to hear about your experience. And glad you are okay! Sounds like their could have been some injuries if people weren't careful.

I've read many other reports so similar to yours. As much as I would love to see Disney at Christmas time, I don't think that sounds very enjoyable.
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