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Old 11-11-2009, 02:17 PM   #1
jhoshowski
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Couple of questions about the Hard Rock

We will be leaving in a few weeks and I just thought of a few questions:
1. Does the hotel have guest laundry rooms? Are they busy? How much does it cost to do a load?
2. How are the in-room amenities (soap, shampoo, etc)? What is there? How is the quality?
Thanks all - we are getting really excited now!
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Old 11-11-2009, 03:15 PM   #2
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I can't really answer your questions because I was there a few years ago and I think what I know is outdated. But I just wanted to tell you I loved staying at the Hard Rock, I would say that it is my favourite Orlando area resort. I felt that it was quite lux and everything about it is high quality.

Being a Loews hotel, they honour the YouFirst card, so if you are a member you can get some nice perks. Luxury Hotels, Luxury Resorts & Hotel Reservations | Loews

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Old 11-13-2009, 07:29 PM   #3
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Yes - they have guest laundry areas, but I don't remember the cost.

They have a good selection of toiletries; shampoo, conditioner, lotion, cotton balls, qtips. I can't say much about them because I usually bring my own. I think they're pretty good - I always bring them home for my guest bath or for the kids to pack on short trips.
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Old 11-13-2009, 10:58 PM   #4
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Thanks. I don't know why I am so worried - probably because Fred has been grumbling about luggage. I am trying not to bring more than I have to!
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Old 11-14-2009, 03:26 PM   #5
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We stayed at the Hard Rock in Aug - we loved it!! Plan on staying there again next time we go!!
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Old 11-15-2009, 12:14 AM   #6
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Don't know about laundry, but they have lots of toiletries, shampoo, conditioner, body wash, soaps, cotton balls, Q tips, body lotion, and they are good quality.
The only thing I found with HR is the halls were loud, they echoed and amplified sound. We were woken up by people walking down the hall late at night and don't think they really were over loud, everything just echoes. Next time I would ask for a quiet location.
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Old 11-20-2009, 07:45 AM   #7
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Ditto on what everyone said about the supplies.We just asked housekeeping if we needed extras and it was no problem.We just returned a week ago and I have to say that Disney could learn an awful lot from the resort staff at the Hard Rock and Universal staff in general.Happy,shiny people who went out of their way to help you.We actually liked the HRH better than the Poly for a whole lot less money and we felt very relaxed at this resort.We never heard a whistle around the pool because kids were starting to have to much fun.It was my wife and I and it just seemed like there weren't a bunch of rules,just have fun.Sometimes at Disney it gets a little too much like a cattle shute instead of a vacation.Make sure you eat at Momma Dellas at the Portofino.Overall we loved this place and will be back again many times.Disney is still my happy place but this place really is wonderful.Have fun!
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Old 11-20-2009, 08:59 PM   #8
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When you get there, ask them about the All Access card. It's free and gives you a discount on stuff bought at the HRH souvenier store, I believe.

Have fun!
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Old 12-21-2009, 11:39 AM   #9
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Staying at the HRH as well. Should I request a specific room location? Are there views of the park?
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Old 12-24-2009, 10:31 AM   #10
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As far as toiletries are concerned, I've never stayed at Hard Rock but have stayed at Portofino Bay and Royal Pacific. My DD really liked the lotion they had in the rooms, so I went to the desk and asked if you could purchase it in the gift shop. The next thing I know, housekeeping is at the door with a large zip lock bag of the lotion.

I have had a similar experience Peter, in that we have always had exceptional service at the Universal resorts. Service at Disney has varied, but we've stayed at Disney many more times than Universal, so we may have just hit it right.

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