Goofy's Lemon Surprise Pre-Trip Report - UPDATED 5/17 - Page 6 - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
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Old 04-23-2009, 09:25 PM   #76
belle0517
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Congrats on the cruise!
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Old 04-24-2009, 02:05 AM   #77
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Congrats on getting the cruise and how great to have another person joining you!
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Old 04-24-2009, 12:54 PM   #78
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Looking forward to more. Someday I want to do one of those cruises.
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Old 04-24-2009, 01:05 PM   #79
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The overbooked flight has me worried Hope you were able to straighten everything out. Your ADR's look great, glad you were able to add your MIL without much problems.
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Old 04-24-2009, 01:48 PM   #80
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Just read your PTR! Very exciting. You have me on the edge of my seat!
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Old 04-24-2009, 02:48 PM   #81
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overbooked flight doesn't sound good.
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Old 04-24-2009, 05:16 PM   #82
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how fun
hope this change is not too bad
great deal on the airfare
great food choices
congrats on the cruise
hurry back with more please
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Old 04-24-2009, 09:00 PM   #83
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Have you ever gotten a call when you knew the ring sounded different… like something was wrong? This was one of those times. Actually I was at work when a girl on my staff said, “the phone is for you, it’s Jet Blue.”. The look on my face must have been one of total fright because she returned a look that said, “uh oh”.

I thought this definitely couldn’t be good. Nothing good was going to come of this. I had talked the entire way back to my office and by the time I picked up the phone my heart was racing. The call went something like this…

Jet Blue Rep: “Mrs. Russell… your husband said that I should call you at work.”
Me: “yes…”
JBR: “There’s a problem with your flight on May 3rd to Orlando. We’ve accidentally overbooked the flight”.
Me: “Well I’m sorry to hear that but I booked my seats right after the schedule was posted”
JBR: “I understand that Mrs. Russell but we were wondering if we could put you on a flight that would get you in Orlando just over an hour later than you are currently scheduled and I could give you a $50 credit”
Me: “$50?” I was thinking… what am I going to do with that?
JBR: “Yes ma’am $50 per person.”
Me: “Well there’s another problem with this. We are traveling with 4 other passengers that would need to arrive the same time as us. Could you guarantee enough seats for all of us?” (I was realizing the time of my MIL’s flight and thought how great it would be to arrive just 15 minutes before her and we could ride together to the resort)
JBR: “Let me check… yes that would be no problem and Mrs. Russell since freeing up 8 seats on your original flight completely solves my overbooking problem I’ll give you $100 Jet Blue credit per person”
Me: “So that’s a total of $800 Jet Blue credit?”
JBR: “Yes Mrs. Russell”
Me: “Let’s do it.”
I guess it pays to be nice and listen to the details after all. Another disaster averted and a little more pixie dust left in it’s wake.

Up Next: The big reveal… the reason behind our namesake TR and an introduction to my cast of characters.
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Goofy's Lemon Surprise Trip Report Starts here Updated 5/17
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Old 04-24-2009, 09:03 PM   #84
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Wow, what a great credit you've got!! I hope another trip is in the works with that!!
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Old 04-24-2009, 09:12 PM   #85
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Wow thats a nice credit! YOu can use it to go for a quick visit!
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Old 04-24-2009, 09:27 PM   #86
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That is fantastic! Isn't it amazing how the negative can turn into such a wonderful positive.
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Old 04-24-2009, 09:30 PM   #87
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Quote:
Originally Posted by BlueCinderellaEyes View Post
Wow thats a nice credit! YOu can use it to go for a quick visit!
That's what I was thinking!
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Old 04-25-2009, 03:51 AM   #88
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Wow - what a great credit! That worked out really well for you.
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My Previous Trips21 trips to WDW, 6 to Disneyland in California, 9 to Disneyland Paris, 1 to Hong Kong Disneyland, 1 to Tokyo Disney, 1 to Aulani, 1 to Hilton Head, 2 to Vero Beach and 13 Disney cruises on the Magic, Wonder, Dream and Fantasy
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Old 04-25-2009, 05:12 PM   #89
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I guess your hour is definitely worth $800!!
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Old 04-25-2009, 09:54 PM   #90
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more please
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