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AmyJune · 07-31-2005, 09:35 AM

I work part time at a hotel. We have desk staff on duty 24 hours a day. This women just came to check in early (at 9:30 am) I told her I couldn't check her in, her reservation is guarenteed so we will hold the room until she gets here. She asks how late she can check in.
According to her she just stayed at the WL and was told the latest she could check in was 10 pm. Is this true? I remember checking into POR at midnight one night, but that was a few years ago. Do they really restrict when folks can come in?

Diz · 07-31-2005, 10:03 AM

If this is true, it would be a new policy. We checked in around 1:30 am on one of our recent trips. The computers were down for the daily maintenance, but they had keys already printed and we just had to stop back at guest services in the morning.

They have cms on duty all night.

luv2sail · 07-31-2005, 10:10 AM

I highly doubt that can be true. So many people come in on late flights. And what if your flight gets delayed? There's no way they would actually deny you checking in. Especially if your flight is so late and it's beyond your control.

My husband flew in to meet us at the CBR last year and his flight was supposed to arrive at 9pm but arrived late. He finally got the the CBR at 3am and he was not the only one on the shuttle coming to the CBR. People were checking in at 3am and they even had someone available to take everyone to their rooms. My husband didn't have to check in but he did have to pick up keys at the front desk and he was given a ride to our room in Martinique.

**CRCrazy** · 07-31-2005, 10:18 AM

I just changed my flight yesterday for our upcoming trip. Our flight won't arrive in MCO until 11:20 pm, so we won't arrive at the CR till right around midnight. I almost booked an airport area hotel room, but with the free dining plan - I decided to just extend my reservation, so that we got the extra meals for our stay.

I am a little worried about such a late check in, but the CM assured me that their is a desk clerk on 24 hours a day, and that our room would definitely be available at that hour. They don't count you as a no show until the next day.

RobDVC · 07-31-2005, 05:30 PM

I've seen CMs checking people in after midnight on prior trips.

LuvMinnie · 08-01-2005, 08:40 AM

Not a problem. We've checked in after midnight at AKL & after 1am at CSprings.
CMs are always on duty.

DogLady · 08-02-2005, 10:48 AM

Why not call the hotel and find out? Seems that Disney would let people check in at any hour since many folks do take late flights.
Perhaps if you will arrive at an hour that the computers are down, you could make some other arrangement with the management.
Noreen

KandJluvdisney · 08-02-2005, 12:10 PM

IMHO they should make a list by hand of the people checking in that day. Then if people do not check in by the time that the computers go about their business that way the rooms would be available. Or at leat they can be checked off the list, given a room, and if need be other arraingements such as tickets and whatnot can be dealt with in the morning.
But what do I know

**HiddenMickey** · 08-02-2005, 12:15 PM

[ QUOTE ]
IMHO they should make a list by hand of the people checking in that day. Then if people do not check in by the time that the computers go about their business that way the rooms would be available. Or at leat they can be checked off the list, given a room, and if need be other arraingements such as tickets and whatnot can be dealt with in the morning.
But what do I know

[/ QUOTE ]

That is basically what they do. If you haven't checked in by the time the computers are ready to go down and have a reservation, they "check you in" (make a key for your room) so that you have a room when you arrive. As you said, the other stuff would be handled later that morning.

KandJluvdisney · 08-02-2005, 02:57 PM

cool

auntread · 08-02-2005, 05:40 PM

we checked in once (2 years ago) at 2:30 am- no problem at all.

Dopey007 · 08-02-2005, 08:02 PM

That's right... we checked in at 1am last trip to the AS Sports and the CM just handed us our room key and said good-night we can take care of everything else in the morning!!!

Janet