I am so pleased - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
PassPorter.com
Award-winning travel guidebooks

   guidebooks   |   news   |   podcasts   |   boards   |   blog   |   worksheets   |   photos   |   articles   |   updates   |   register   |   follow us on


Forums Closed
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

Go Back   PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums > PassPorter Villa: Sharing the Fun Together > The Sunroom: Fun, Games, and Chat
Register


Welcome! We're happy you've found the PassPorter Community -- the friendliest place to plan your vacation to Walt Disney World, Disney Cruise Line, Disneyland, and the world in general! You are now viewing the PassPorter Message Board Community as a guest, which gives you limited access. As our guest, feel free to browse our messages by selecting the forum you want to visit from the list below.

To post messages and ask questions, join our FREE community today and you'll get access to tools and resources not available to guests, such as our vacation countown timers, "living" avatars, private messaging system, database searches, downloads, and a special PassPorter discount code. Registration is fast, simple, and completely free. Just click the Join Our Community link.

If you think you've already joined, log in below now. If you don't remember your member name or password, please visit our Member Name and Password Recovery page. You are also welcome to contact us.

Reply
 
Thread Tools Display Modes
Old 12-07-2004, 11:20 AM   #1
snoozy
Community Rank: Globetrotter
 
Join Date: Apr 2004
Location: California
Posts: 3,878

Post Thanks / Like
I am so pleased

If you have followed my TR on the Disneyland forum you will know that we were disappointed with the first two days of our stay at the Disneyland hotel. For those of you who don't know here's a little background.

We normally stay at the Paradise Pier Hotel and enjoy it very much. We decided to stay at the DLH for a change and had requested the Sierra Tower with a Downtown Disney view. Well we did not get our request. The room we did get was a pool view and there was a broken pipe or something because we heard the sound of running water 24 hours a day. We were not happy. DH went to the front desk the next morning and complained that we did not get our room request and that something was wrong because of the sound of running water. Well they told him the earliest we could move was the following day. Which we did. We finally got the view but, for the amount of money we spent on this hotel we didn't think it was worth it.

Fast forward to the future. I have been corresponding with the Disneyland Resort about my disappointment. They have been wonderful. The offered me a complimentary upgrade to a suite at any of their hotels on our next visit. At first the offer was only good until Nov 2005. I wrote them back and thanked them for the generous offer but that we would not be making it back until 2006. I had wanted to go in 2005 but due to money I have to put it off until 2006.

I got an official letter yesterday stating that the offer will be good until Dec 2006 and that I have to contact a certain representative and we will be taken care of.

I am so happy the DLR has gone all out for us. Their customer service is top notch and very professional. I am now in the process of making our all girls trip a very special one. Wow a suite, I've never had such luxury.
snoozy is offline  
 
Reply With Quote
Old 12-07-2004, 11:36 AM   #2
barries5199
Community Rank: Jetsetter
 
barries5199's Avatar
 
Join Date: Sep 2000
Location: Las Vegas
Posts: 2,584

Post Thanks / Like
Re: I am so pleased

Sounds wonderful! Glad to hear they were truly willing to help. Time to get planning for that next trip!
barries5199 is offline  
 
Reply With Quote
Old 12-07-2004, 11:37 AM   #3
Tara O'Hara
Community Rank: Legend
 
Tara O'Hara's Avatar
 
Join Date: Mar 2002
Location: Newtown Square, PA
Concierge Level: 6
Posts: 23,859

Post Thanks / Like
Re: I am so pleased

Susan, that's awesome! Go Disney!! I bet you'll feel like princesses!!
Tara O'Hara is offline  
 
Reply With Quote
Old 12-07-2004, 11:40 AM   #4
whoSEZ
Community Rank: Explorer
 
whoSEZ's Avatar
 
Join Date: Jun 2000
Location: Robbinsdale, MN
Posts: 7,526

Post Thanks / Like
Re: I am so pleased

Excellent!! Glad to hear you're having a happy ending.
whoSEZ is offline  
 
Reply With Quote
Old 12-07-2004, 12:38 PM   #5
Colexis Mom
RED SOX NATION!!
PassPorter's Club Passholder


What's this?

PassPorter Guide

Community Rank:
Legend VIP
 
Colexis Mom's Avatar
 
Join Date: Aug 2002
Location: Connecticut
Concierge Level: 9
Posts: 136,854

Post Thanks / Like
Re: I am so pleased

That is awesome Susan
Colexis Mom is offline  
 
Reply With Quote
Old 12-07-2004, 12:40 PM   #6
loobyoxlip
Community Rank: Legend
 
loobyoxlip's Avatar
 
Join Date: Sep 2002
Location: Michigan's Upper Peninsula
Posts: 27,691

Post Thanks / Like
Re: I am so pleased

That is so suite (I mean, sweet! )
loobyoxlip is offline  
 
Reply With Quote
Old 12-07-2004, 02:17 PM   #7
CelticChick
Community Rank: Scout
 
CelticChick's Avatar
 
Join Date: Mar 2002
Location: London, England
Posts: 4,429

Post Thanks / Like
Re: I am so pleased

That's excellent news Susan
CelticChick is offline  
 
Reply With Quote
Old 12-07-2004, 02:38 PM   #8
MickeyMAC
 
MickeyMAC's Avatar
 
Join Date: Jan 2004
Location: Tulsa, OK
Concierge Level: 6
Posts: 21,627

Post Thanks / Like
Re: I am so pleased

Great--it's so good to know they really try to make your stay special.
MickeyMAC is offline  
 
Reply With Quote
Old 12-07-2004, 03:17 PM   #9
RobDVC
Facebook Addict
PassPorter's Club Passholder


What's this?

Community Rank:
Legend Extraordinaire
 
RobDVC's Avatar
 
Join Date: Jul 2004
Location: Philadelphia
Concierge Level: 6
Posts: 39,682

Post Thanks / Like
Re: I am so pleased

You'll love the DLH suite... DW and I got upgraded to one when we visited there on our honeymoon.
RobDVC is offline  
 
Reply With Quote
Old 12-08-2004, 12:39 PM   #10
snoozy
Community Rank: Globetrotter
 
Join Date: Apr 2004
Location: California
Posts: 3,878

Post Thanks / Like
Re: I am so pleased

[ QUOTE ]
You'll love the DLH suite... DW and I got upgraded to one when we visited there on our honeymoon.

[/ QUOTE ]

The upgrade was good for any of the DLR hotels. We are going to go back to our favorite Paradise Pier. Its more for teenagers. That was another thing I noticed about the DLH. Its geered for little kids. Anyways Paradise Pier is the one we enjoy the most so that is where we will go.
snoozy is offline  
 
Reply With Quote
Old 12-08-2004, 01:36 PM   #11
RobDVC
Facebook Addict
PassPorter's Club Passholder


What's this?

Community Rank:
Legend Extraordinaire
 
RobDVC's Avatar
 
Join Date: Jul 2004
Location: Philadelphia
Concierge Level: 6
Posts: 39,682

Post Thanks / Like
Re: I am so pleased

[ QUOTE ]
[ QUOTE ]
You'll love the DLH suite... DW and I got upgraded to one when we visited there on our honeymoon.

[/ QUOTE ]

The upgrade was good for any of the DLR hotels. We are going to go back to our favorite Paradise Pier. Its more for teenagers. That was another thing I noticed about the DLH. Its geered for little kids. Anyways Paradise Pier is the one we enjoy the most so that is where we will go.

[/ QUOTE ]


ahhh... didn't know that... we were there in 1995, back when California Adventure was still a parking lot.... the DLH was more of a "regular" hotel back then, not themed to a specific target audience.
RobDVC is offline  
 
Reply With Quote
Old 12-08-2004, 03:23 PM   #12
snoozy
Community Rank: Globetrotter
 
Join Date: Apr 2004
Location: California
Posts: 3,878

Post Thanks / Like
Re: I am so pleased

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
You'll love the DLH suite... DW and I got upgraded to one when we visited there on our honeymoon.

[/ QUOTE ]

The upgrade was good for any of the DLR hotels. We are going to go back to our favorite Paradise Pier. Its more for teenagers. That was another thing I noticed about the DLH. Its geered for little kids. Anyways Paradise Pier is the one we enjoy the most so that is where we will go.

[/ QUOTE ]


ahhh... didn't know that... we were there in 1995, back when California Adventure was still a parking lot.... the DLH was more of a "regular" hotel back then, not themed to a specific target audience.

[/ QUOTE ]

The reason I said that was because most of the families at the DLH had little kids and I mean little. There were other families and just couples but the main crowd were little ones.
snoozy is offline  
 
Reply With Quote
Old 12-07-2004, 03:55 PM   #13
DCLFANATiC
Community Rank: Explorer
 
DCLFANATiC's Avatar
 
Join Date: Feb 2004
Location: Mesquite, TX
Posts: 9,373

Post Thanks / Like
Re: I am so pleased

That's great !!!
DCLFANATiC is offline  
 
Reply With Quote
Old 12-07-2004, 04:03 PM   #14
chezp
PassPorter Message Board Manager
PassPorter Guide Author

Community Rank:
Legend VIP
 
chezp's Avatar
 
Join Date: Jun 2002
Location: Maidstone, Kent, UK
Concierge Level: 3
Posts: 190,285

Post Thanks / Like
Re: I am so pleased

What great customer service!
chezp is offline  
 
Reply With Quote
Old 12-08-2004, 01:06 PM   #15
RobinKay6573
Community Rank: Explorer
 
RobinKay6573's Avatar
 
Join Date: Jan 2004
Location: Kissimmee, FL
Concierge Level: 6
Posts: 10,481

Post Thanks / Like
Re: I am so pleased

Wow that is great. You won't want to go back to a "regular" room after that!
RobinKay6573 is offline  
 
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump














Please login or register to hide these ads -- it's free and easy!

All times are GMT -5. The time now is 11:39 AM.

-->

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Feedback Buttons provided by Advanced Post Thanks / Like v3.4.0 Patch Level 1 (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
(c) 1998-2017 PassPorter Travel Press/MediaMarx, Inc.
Celebrating 19 Years of Making Dreams Come True
Ad Management plugin by RedTyger