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There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
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Moving on with the current of the years.
We go on
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To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

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Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 05-07-2016, 01:29 PM   #1
Straitlover
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Can you have two different MDE accounts with the same email address?

I logged in on the MDE website, added everyone's names, linked tickets, etc. However, if I log in via the MDE app with the same email address, there is no one in my Friends and Family list nor are there any tickets linked, even to me.

is it possible to have two separate accounts with the same email address? is there someone I can call or email to get this fixed? I didn't try linking tickets again in the app because I didn't want to take the chance to screw anything up.
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Old 05-07-2016, 01:45 PM   #2
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Yes this happens all the time, you can call the MDE line and get this fixed. However, I want to stress, if you are going to Disney soon, do not add anything until it is fixed. Also add extra time because it might screw things up.
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Old 05-07-2016, 02:01 PM   #3
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Where do I locate the MDE phone number/ i don't see anything on their site like a Contact us.

Or trip starts 6/18. Our FP date is soon (we are staying offsite). I wanted to get this straight asap. Thanks!

EDIT: nevermind, found it and got the problem fixed! Thanks!!!
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Old 05-08-2016, 09:08 AM   #4
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In case others have this problem and want the contact info, here it is:
https://disneyworld.disney.go.com/help/phone/

My Disney Experience,
MagicBands and
FastPass+

(407) 939-4357
0800 16 90 749 (UK)
1800 812 677 (IE)
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Old 05-09-2016, 10:10 AM   #5
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What's this?

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I had the same issue. If you are a DVC member, they can help you out too. It is very frustrating! Good luck!
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Old 05-09-2016, 08:06 PM   #6
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Yes it can happen and it definitely messes things up. Call and have Disney tech fix it before you do anything else.

Don't fret too much though. They always fix it


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