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Old 02-02-2009, 07:27 PM   #1
mestitch
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Getting your Castaway Club stuff

So we sailed back at the end of November (3 night, left Nov. 23). We still haven't received anything about the Castaway Club yet. I thought they sent it to you after your first cruise. I read it could take a couple months...... and it's been just that.....
Does it normally take this long?
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Old 02-02-2009, 07:48 PM   #2
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Ours took a couple months! With the holidays and things, you might want to give them a little time!
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Old 02-02-2009, 07:48 PM   #3
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That is quite a while--ours arrived within six weeks, which is what I would expect turnaround on something like that to be. Perhaps you should call and ask where it might be? good luck!
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Old 02-02-2009, 08:16 PM   #4
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Mine was 'immediate' a year ago BUT I rebooked on board... so that sped up the process (By immediate I mean I got it the same month as the rebooking)
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Old 02-03-2009, 01:33 AM   #5
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We never got ours and I never even realised, until we came to book our next cruise three years later. I remember asking a similar question then and apparently they can sometimes forget you, so you may need to chase them up.
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Old 02-03-2009, 06:18 AM   #6
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Ours took months. I think they might only send them in batches, at certain times of the year (possibly timed for best results).
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Old 02-03-2009, 06:59 AM   #7
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I have been wondering about this very thing! We sailed in October and have not received a critique or castaway club mailing. I wondered if we would have to call... I guess so!
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Old 02-03-2009, 08:29 AM   #8
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Mine took over a year to get. And I rerequested it twice. I have had some clients get it immediately and some who are still waiting. I really think it can be hit or miss. That being said-- you can call and get the number very easily from Disney.
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Old 02-03-2009, 03:26 PM   #9
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Word on some of the "other" boards is that DCL is no longer issuing the Castaway Club cards. They say that they are not necessary - all you need is your number, and that is tied to your name in their computers. As far as any paperwork, e-mails, and/or mailings, pretty much everyone over there said they have gotten nothing. One lady has cruised over a dozen times with DCL, and has received one mailing in all that time.
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Old 02-04-2009, 12:35 PM   #10
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Well that's sad. I thought they sent a little "gift" small as it might be.... I just want my number to look around on the DCL site with as a CC member.
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Old 02-04-2009, 03:17 PM   #11
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We got ours about a month after we returned from our cruise but like someone else said, we rebooked another cruise while on board so that may have something to do with it.
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Old 02-04-2009, 02:42 PM   #12
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You can call and ask for your CC numbers and they will give them to you. You will get a gift in your stateroom (and a lanyard when you check in) on future cruises as a member. Assuming that they don't change anything!
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Old 02-04-2009, 02:46 PM   #13
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We got ours a few monthes later but the pins never have worked and they were supposed to reassign them but didn't, I figure I will check into it before our next cruise!
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Old 02-04-2009, 05:26 PM   #14
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We got ours 2 months after our cruise last march. We got our cards, and a nice letter welcoming us to the club.
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Old 02-04-2009, 06:15 PM   #15
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I've never gotten anything in the mail, and I've been on three cruises (and re-booked onboard)! My Dh however has gotten cool magnets, CDs of island music, and stickers.:jealous: Of course, he shares, but still, I like my own Disney mail!
I do have number associated with my name though, and we've received the stateroom gifts and lanyards on the last two sailings...
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