Forums Closed
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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.
So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.
Thank you to each of you who were a part of this community. You made it possible.
And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.
We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm. You made it all happen.
There are other changes as well.
Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:
We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.
It's time to move on and move forward.
PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
But eventually, we must move on and move forward. It is the right thing to do.
So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.
And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.
That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.
Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!
If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.
So we encourage you to stay in touch with us and your fellow community members wherever works best for you!
Best wishes for a wonderful and magical new year!
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Welcome! We're happy you've found the PassPorter Community -- the friendliest place to plan your vacation to Walt Disney World, Disney Cruise Line, Disneyland, and the world in general! You are now viewing the PassPorter Message Board Community as a guest, which gives you limited access. As our guest, feel free to browse our messages by selecting the forum you want to visit from the list below.
To post messages and ask questions, join our FREE community today and you'll get access to tools and resources not available to guests, such as our vacation countown timers, "living" avatars, private messaging system, database searches, downloads, and a special PassPorter discount code. Registration is fast, simple, and completely free. Just click the Join Our Community link.
If you think you've already joined, log in below now. If you don't remember your member name or password, please visit our Member Name and Password Recovery page. You are also welcome to contact us.
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02-04-2002, 09:01 AM
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#1
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Community Rank: Trekker 
Join Date: Apr 2001
Location: Philadelphia, PA 19140
Posts: 1,293
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CM go that extra mile.....even when they are not really trying.
I called today to get my PS for 1900 Park fare dinner ressies. I must give recognition to the CR who booked my PS. You know they always ask you where you are staying and when I told her I was staying at Days Inn Suites she actually commented on how great those suites where.
I am thankful for her comments because they were very unexpected,since they it was not a disney resort.
Her comments also reassured me that I had indeed made a good choice when I picked this hotel.
Just had to share.
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02-04-2002, 07:01 PM
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#2
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Community Rank: Scout 
Join Date: Aug 2000
Location: SE Texas!
Posts: 4,882
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Re: CM go that extra mile.....even when they are not really trying.
Kudos to those great CM's! I, too, spoke with a wonderful CM today while booking some PS. (Most of the time the CM's I speak with are very helpful and courteous, but some are extra wonderful... [img]images/icons/wink.gif[/img] )Alonso was terrific. [img]images/icons/grin.gif[/img] He was witty, funny, and very helpful. It was a real pleasure talking with him.
I am glad to hear you had a great CM, too.
Michelle
P.S. Don't you just love booking those PS's? It makes you feel one step closer to the magic, eh?!
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02-04-2002, 11:00 PM
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#3
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Community Rank: Traveler 
Join Date: Aug 2001
Location: Brooklyn, New York
Posts: 482
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Re: CM go that extra mile.....even when they are not really trying.
I spoke to a wonderful CM on Saturday when I called to get some prices. Unfortunately, I didn't catch her name. She happily gave me prices for 4-5 resorts. I must say I have not had any CM that hasn't been courteous. Just some do go that extra mile which is one of the reasons why WDW is so "magical".
Helen [img]images/icons/smile.gif[/img] [img]images/icons/smile.gif[/img] [img]images/icons/smile.gif[/img] [img]images/icons/smile.gif[/img]
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*
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 | | PassPorter's Free-Book to Walt Disney World
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02-06-2002, 12:40 AM
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#4
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Community Rank: Trekker
Join Date: Apr 2001
Location: Philadelphia, PA 19140
Posts: 1,293
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Re: CM go that extra mile.....even when they are not really trying.
An update to the great customer service i received yesterday.
This morning I had to call again for PS's at Donald's (AK) and they were having trouble with their computers. So I they kept telling me to wait 30 minutes and call back.
Well during my 3rd and final call I asked the CM whether he could do restaurant PS's and explained that I had called twice before and that the computers where down. The very insightful CM told me that he should be able to help me and that he had no problems with his computer, but that if in the event he could not we would then know that it was me and not the computers.
I had to laugh. and yes I did get my PS.
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02-05-2002, 06:16 PM
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#5
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Community Rank: Wayfarer 
Join Date: Sep 2001
Location: Liberty, MO
Posts: 165
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Re: CM go that extra mile.....even when they are not really trying.
I've been really lucky with great CMs when I call. I feel like a nuisance everytime I call to make modifications, but they're wonderful and helpful.
I can vouch for the Disney computer system being tempremental - the catalog call center is here in the KC metro area, and I worked there for around Christmastime a few years ago. The system would be shut down every night around 10pm and we had to handwrite orders - that's a challange [img]images/icons/shocked.gif[/img]
andrea
[img]images/icons/smile.gif[/img]
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