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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

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We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 10-13-2007, 03:37 PM   #1
scarlettsmom
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Would you think this annoying or am I just stressing

I got an email from the TA today "reminding" me of the November 10 deadline and the $452.87 I still owe. I go every 2 weeks to the day and make a payment. I thought it a little rude but I might be just waaaaaay tired from my daughter being sick and tons of shifts at work and the Halloween party here tomorrow with not much done in the way of cleaning. My mom was going to help but she is getting sick and I've been working so I'm doing what I can today and what I get done, fine. What I don't, I can't care less.

So the more I read this, the more irrational it sounds to be upset. I need a nap I guess. crap!
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Old 10-13-2007, 03:43 PM   #2
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My guess is that the TA was sending a friendly note of what you had left to owe and when it was due.

Sounds like you've got a lot going on. Hope it looks up soon.
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Old 10-13-2007, 03:46 PM   #3
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Not the best customer service really, you think they would check your payment history before chasing you. On a easier day it wouldn't get to you I guess - here's a Pixie to magic the stress away (if only). Hope the party goes great anyway.
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Old 10-13-2007, 03:51 PM   #4
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Sounds like a friendly reminder my TA used to send them in the mail.
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Old 10-13-2007, 04:59 PM   #5
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Sounds like a courtesy 30-day reminder to me.
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Old 10-13-2007, 05:12 PM   #6
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Sounded like one of those "standard" friendly reminders....I think you are probably just really stressed....

SO I am sending you tons of pixies.....
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Old 10-13-2007, 05:36 PM   #7
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Sounded like one of those "standard" friendly reminders....I think you are probably just really stressed....

SO I am sending you tons of pixies.....
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Old 10-13-2007, 05:49 PM   #8
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It just does sound like a standard reminder, I hope things calm down for you soon .
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Old 10-13-2007, 05:40 PM   #9
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My guess is it's a standard 30-day-out reminder. Just a courtesy on the part of your TA. Don't take offense. Some agencies have strict policies about customer service procedures despite the client's payment history.
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Old 10-13-2007, 05:58 PM   #10
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I send reminders to my clients. I've often been thanked for them because they said they would have forgotten if I hadn't sent it!

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Old 10-13-2007, 06:15 PM   #11
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I send reminders to my clients. I've often been thanked for them because they said they would have forgotten if I hadn't sent it!

If she only knew I had the ticker to remind me every 10 minutes on here! I guess it is 30 days until the last payment is due and obvi pretty standard. I never delt with a TA before. so I'm in need of a beer while finishing the cleaning tonight after she goes to bed.....
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Old 10-13-2007, 06:46 PM   #12
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that you destress!
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Old 10-14-2007, 08:44 AM   #13
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I would probably be upset too but just for a brief moment. Only because I'm making payments and often those are WEEKLY payments. You'd think they would send those reminders to people who have large outstanding balances, but apparently they do it for everyone.

Hoping things settle down for you!!
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Old 10-14-2007, 08:48 AM   #14
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Yes they have settled down a bit. I got up this morning and made myself change my attitude. I do have a ton going on but this is my daughters Halloween party. I won't be upset or cranky for a minute. Its rediculous to stew over something so silly. I do agree about the reminder for long distance between payments or big balances. But policy is policy. I can look forward to this afternoon and tomorrows ENT appt. I'm still keeping my fingers crossed for the tubes. Thanks for the pixies everyone! Even A Disney related board can cheer me up ALMIST as well as a trip to WDW itself
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My Countdown Counting down to: VERY last minute trip
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My Previous TripsWDW POP April 2010, WDW ASMu Dec. 2008,WDW ASMo Sept. 2008, POP solo Aug 2008, off property - never again WDW April 2008, POP WDW Dec. 2007, Contemporary "mom paid" WDW Dec. 2006 Christmas week, AS something WDW Feb. 1997, WDW 2 other times as child. Not sure the years
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Old 10-14-2007, 10:52 AM   #15
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It sounds like a friendly reminder to me - and the last thing they want is for you to miss the date and then the vacation.
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