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As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 09-27-2007, 03:11 PM   #1
Scribatha
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Red face Pixie request and cancel info...

I'm not sure if this this is the correct place to post this. If not, please feel free to move it!

My family and I are supposed to be leaving for our vacation to WDW October 3rd. My father, mother, sister, and her boyfriend are joining me, my husband, and 2 daughters.

My father's mom fell down and wacked her head hard a day and a half ago. She has some bleeding in her brain in the back left portion. They are currently monitoring her at the best head trauma unit we have in Massachusetts. Details are sketchy right now, but it looks like they have to monitor her for awhile.

My question is, does anyone know what WDW's policy is for family emergencies? As of this morning, my dad still wants to go. But if her conditions worsens, we will have to postpone. My dad is the health care proxy (sp?).

So I guess I just need some advice and some pixies! Thank You!
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Old 09-27-2007, 05:16 PM   #2
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for complete healing.

As for cancellations, you may be out of luck unless you chose to add the travel insurance when you booked. You can face penalties from the first nights lodging, to a couple hundred dollars (depending on what you booked.) In addition, the airlines, will charge you a fee to transfer to another flight (or worse depending on the type of fare and the airline). (I am NOT a TA, just read the refund policies in PP and in my travel packages)
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Old 09-28-2007, 01:26 PM   #3
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Not a TA either.

From what I understand....if you POSTPONE....that is set up new dates when you are cancelling your current trip, you MAY not get charged any fees. I'd call and talk to WDTC about it before making any decisions. Like she said above, the airlines are another matter.

Pixies to you guys
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Old 09-28-2007, 02:00 PM   #4
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Did you purchase trip insurance?
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Old 12-05-2007, 11:33 AM   #5
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Personally, what I advise clients to do if something comes up and they are not able to take the vacation they booked is to just play with the dates. Even if you are not 100% sure when you will be able to go, just push the dates out. When you have a definite date in mind, call and change the plans again. If the price of the package goes up or stays the same, Disney normally doesn't charge a change fee.

On a personal note, we were supposed to go to Disney in 2004. A couple months before our trip, my husband was diagnosed with cancer. There would be no way we could go (ironically, he received his last chemo treatment the day we were to of left for Disney). I changed my dates, one whole year out....and the next year, not only did we take our week.......I added a second one to it!
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