Passport help; agent to agent! - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
PassPorter.com
Award-winning travel guidebooks

   guidebooks   |   news   |   podcasts   |   boards   |   blog   |   worksheets   |   photos   |   articles   |   updates   |   register   |   follow us on


Forums Closed
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.

So it is with a heavy heart that we say goodbye to our long-running forums. They came online in 2000 and brought together so many wonderful Disney fans. We had friendships form, careers launch, couples marry, children born ... all because of this amazing community.

Thank you to each of you who were a part of this community. You made it possible.

And a very special thank you to our Guides (moderators), past and present, who kept our forums a happy place to be. You are the glue that held everything together, and we are forever grateful to you. Thank you aliceinwdw, Caldercup, MrsM, WillCAD, Fortissimo, GingerJ, HiddenMickey, CRCrazy, Eeyoresmom, disneyknut, disneydani, Cam22, chezp, WDWfan, Luvsun, KMB733, rescuesk, OhToodles!, Colexis Mom, lfredsbo, HiddenMickey, DrDolphin, DopeyGirl, duck addict, Disneybine, PixieMichele, Sandra Bostwick, Eeyore Tattoo, DyanKJ130, Suzy Q'Disney, LilMarcieMouse, AllisonG, Belle*, Chrissi, Brant, DawnDenise, Crystalloubear, Disneymom9092, FanOfMickey, Goofy4Goofy, GoofyMom, Home4us123, iamgrumpy, ilovedisney247, Jennifer2003, Jenny Pooh, KrisLuvsDisney, Ladyt, Laughaholic88, LauraBelle Hime, Lilianna, LizardCop, Loobyoxlip, lukeandbrooksmom, marisag, michnash, MickeyMAC, OffKilter_Lynn, PamelaK, Poor_Eeyore, ripkensnana, RobDVC, SHEANA1226, Shell of the South, snoozin, Statelady01, Tara O'Hara, tigger22, Tink and Co., Tinkerbelz, WDWJAMBA, wdwlovers, Wendyismyname, whoSEZ, WildforWD, and WvuGrrrl. You made the magic.

We want to personally thank Sara Varney, who coordinated our community for many years (among so many other things she did for us), and Cheryl Pendry, our Message Board Manager who helped train our Guides, and Ginger Jabour, who helped us with the PassPorter-specific forums and Live! Guides. Thank you for your time, energy, and enthusiasm​. You made it all happen.

There are other changes as well.

Why? Well, the world has changed. And change with it, we must. The lyrics to "We Go On" for IllumiNations say it best:

We go on to the joy and through the tears
We go on to discover new frontiers
Moving on with the current of the years.
We go on
Moving forward now as one
Moving on with a spirit born to run
Ever on with each rising sun.
To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

But eventually, we must move on and move forward. It is the right thing to do.

So we are retiring this newsletter, as we simply cannot keep up with it. Many thanks to Mouse Fan Travel who supported it all these years, to All Ears and MousePlanet who helped us with news, to our many article contributors, and -- most importantly -- to Sara Varney who edited our newsletter so wonderfully for years and years.

And we are no longer charging for the Live Guides. If you have a subscription, it's yours to keep for the lifetime of the Live Guides at no additional cost. The Live Guides will stay online, barring server issues and technical problems, for all of 2019.

That said, PassPorter is not going away. Most of the resources will remain online for as long as we can support them, and after that we will find ways to make whatever we can available. PassPorter means a great deal to us, and to many of you, and we will do our best to keep it alive in whatever way we can. Our server costs are high, and they'll need to come out of our pockets, so in the future you can expect some changes so we can bring those costs down.

Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

Go Back   PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums > PassPorter Universe: General Trip Planning and Discussion > Ask the Travel Agents: Your Q&A
Register


Welcome! We're happy you've found the PassPorter Community -- the friendliest place to plan your vacation to Walt Disney World, Disney Cruise Line, Disneyland, and the world in general! You are now viewing the PassPorter Message Board Community as a guest, which gives you limited access. As our guest, feel free to browse our messages by selecting the forum you want to visit from the list below.

To post messages and ask questions, join our FREE community today and you'll get access to tools and resources not available to guests, such as our vacation countown timers, "living" avatars, private messaging system, database searches, downloads, and a special PassPorter discount code. Registration is fast, simple, and completely free. Just click the Join Our Community link.

If you think you've already joined, log in below now. If you don't remember your member name or password, please visit our Member Name and Password Recovery page. You are also welcome to contact us.

Reply
 
Thread Tools Display Modes
Old 05-16-2007, 03:18 PM   #1
abcangie87
Community Rank: Traveler
 
Join Date: Apr 2007
Location: Wichita KS
Posts: 435

Post Thanks / Like
Passport help; agent to agent!

Hi FEllow Agents,

I've got clients booked on a Jamaica trip that leave in 17 days--- they applied for their passports 11 weeks ago and still have not rec'd them. Check was cashed the end of March. Do you a) know how long it usually takes after the check has been cashed; b) know how to find the # to a Regional Office and get ahold of them or c) know the best time to call that nat'l 800# where you can ACTUALLY get thru?! Any help you can give me on this would be great, this is the first passport snafoo any of my clients have come up against.

Share your knowledge.

Thanks
angie
__________________

Wife, mommy, DVC owner (baylake), and disney nut!






Stop by my blog for a visit! Click HERE
My Previous TripsFirst trip as DVC Owners to Bay Lake Tower-May 2010, One day MK and Disney Magic Western 2009, WDW and Disney Wonder in May 2007 (first trip with dd), WDW in May 2003 and May 2001 (as well as several visits in my "pre-marriage" days).

Last edited by abcangie87; 05-16-2007 at 04:29 PM..
abcangie87 is offline  
 
Reply With Quote
Old 05-16-2007, 06:12 PM   #2
marisag
 
marisag's Avatar
 
Join Date: Aug 2006
Location: New York
Concierge Level: 6
Posts: 4,889

Post Thanks / Like
I can't help you with the best time to call, as I have found it varies greatly, but I can tell you if the check was cashed at the end of March they definitely should have gotten their passport by now. Did they try tracking it online? They/ you can do so at Checking the Status of Your Application Even with the new processing times it still should take no more then 10 weeks for them to receive their passports. All of my clients have gotten their passports much sooner then that.
Sorry I couldn't be of more help.
__________________
My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown13323-230.png); background-repeat: no-repeat;'><a href='http://www.passporter.com/desk' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf13323.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=13323&name=marisag' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
My Previous TripsOKW Sept 2013, SSR June 2013, Dream Dec 2011, SSR June 2011, WL and Dream (x2) Jan 2011, Wonder Dec 2010, BLT Sept 2010, AKV Aug 2010, BLT May 2010, YC & BWI Nov 2009, AKV & Wonder Oct 2009, ASM June 2009, OKW Sept 2008, DLH Sept 2008, YC June 2008,Wonder & POR April 2008, Wonder & GF Dec 2007,BC Sept 2007, BWV July 2007, DLH & GC Feb 2007, AKL Oct 2006, POR and YC Aug 2006, SSR Jan 2006, WLV Sept 2005, BWV June 2005, POP and Disney Magic April 2005, OKW Dec 2004, CB Sept 2004, GF and Disney Magic May 2004, 1980-2003 Too Many Too List
marisag is offline  
 
Reply With Quote
Old 05-16-2007, 07:44 PM   #3
abcangie87
Community Rank: Traveler
 
Join Date: Apr 2007
Location: Wichita KS
Posts: 435

Post Thanks / Like
ugh that is not very encouraging We've tracked it online and it still says "processing." I can't remember from when we did ours- does it say "mailed on ___" at some point when it gets mailed? I will just croak if they don't get them in time. I think the nearest regional office to them is Chicago and theyare in Southern Iowa!
__________________

Wife, mommy, DVC owner (baylake), and disney nut!






Stop by my blog for a visit! Click HERE
My Previous TripsFirst trip as DVC Owners to Bay Lake Tower-May 2010, One day MK and Disney Magic Western 2009, WDW and Disney Wonder in May 2007 (first trip with dd), WDW in May 2003 and May 2001 (as well as several visits in my "pre-marriage" days).
abcangie87 is offline  
 
Reply With Quote
Old 05-16-2007, 09:27 PM   #4
marisag
 
marisag's Avatar
 
Join Date: Aug 2006
Location: New York
Concierge Level: 6
Posts: 4,889

Post Thanks / Like
I just renewed mine in January and I don't think it said mailed on________ but I honestly am not 100% sure. Sorry!

That is not a good situation! I wish there was something I could do to help. Please let me know how it goes.
__________________
My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown13323-230.png); background-repeat: no-repeat;'><a href='http://www.passporter.com/desk' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf13323.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=13323&name=marisag' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
My Previous TripsOKW Sept 2013, SSR June 2013, Dream Dec 2011, SSR June 2011, WL and Dream (x2) Jan 2011, Wonder Dec 2010, BLT Sept 2010, AKV Aug 2010, BLT May 2010, YC & BWI Nov 2009, AKV & Wonder Oct 2009, ASM June 2009, OKW Sept 2008, DLH Sept 2008, YC June 2008,Wonder & POR April 2008, Wonder & GF Dec 2007,BC Sept 2007, BWV July 2007, DLH & GC Feb 2007, AKL Oct 2006, POR and YC Aug 2006, SSR Jan 2006, WLV Sept 2005, BWV June 2005, POP and Disney Magic April 2005, OKW Dec 2004, CB Sept 2004, GF and Disney Magic May 2004, 1980-2003 Too Many Too List
marisag is offline  
 
Reply With Quote
Old 05-17-2007, 07:06 AM   #5
Belle*
PassPorter Goddess

PassPorter's Club Passholder


What's this?

Community Rank: Legend
 
Belle*'s Avatar
 
Join Date: Jan 2001
Location: Connecticut
Concierge Level: 6
Posts: 16,825

Post Thanks / Like
It took 14 weeks for us to get the notification that Ryan's passport application had been suspended due to needing more information. When you try to call the national number, they will not speak with you unless your are traveling within the next 14 days. I hate to be the bearer of bad news but the agent that I did finally speak with said the timeline for processing has gotten even longer and that is it now 12 - 14 weeks for processing. I would have them call as soon as they are within the 14 day window and ask for expedited processing.
__________________
Co-Host - Disney Every Week with the PassPorter Moms Podcast
Travel Planner affiliated with
MEI & Mouse Fan Travel

sarav@mei-travel.com
My Countdown Counting down to: Celebrating my birthday with my Main Man and Main Mouse
Wooohoooooo!
My PassPorter Bookshelf <table width=100% height=75 cellspacing=0 cellpadding=0 border=0><tr><td width=86 style='background-image: url(http://www.passporter.com/concierge/ticker/countdown1001-3262.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/concierge/universal-2fprincess-5k-trip3262.html' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=86 border=0></a></td><td align=left style='background-image: url(http://www.passporter.com/forums/club/images/bookshelf/shelf1001.png); background-repeat: no-repeat;'><a href='http://www.passporterboards.com/forums/club/bookshelf.php?member=1001&name=Belle*' border=0><img src='http://www.passporter.com/forums/club/images/bookshelf/transparent.png' height=75 width=200 border=0></a></td></tr></table>
Belle* is offline  
 
Reply With Quote
Old 05-17-2007, 11:42 PM   #6
stonewall
Community Rank: Scout
 
stonewall's Avatar
 
Join Date: Apr 2001
Location: Rochester, NY
Posts: 4,148

Post Thanks / Like
Call your US Senator's office and ask for help. They can locate them and put them in a courier pouch and get them back to your state. From there, the office can get them to you. Had to do this more than once and if it can work with all of the red tape in NY it should be a snap anywhere! Good luck!
__________________
Suzanne, in Rochester,NY

Remember the Magic!


Picture is of DD,Pam, as Constance, in Gilbert and Sullivan's The Sorcerer
My Countdown Counting down to: Now We Wait- All College Acceptance Letters Should Arrive!
Making the College Choice! Decisions, decisions..
stonewall is offline  
 
Reply With Quote
Old 06-01-2007, 08:04 AM   #7
abcangie87
Community Rank: Traveler
 
Join Date: Apr 2007
Location: Wichita KS
Posts: 435

Post Thanks / Like
Well the last two weeks have been TOUGH! The NPIC is difficult to deal with, we did get the congressman's office involved about a little over a week ago- and they were helpful for awhile. On the last day that they could change their trip/do any cancellations; the passports were printed and signed, just needed QC and ship. So the congress office told them "don't change your trip. you'll get your passports." Jenny's arrived just this past Tuesday-jeff's didn't pass QC so they had to start his all over again. It seemed that the congressman's office was dropping the ball on tuesday as they (my clients) could not get ahold of anyone there. Finally after much stress--they sent Jenny's in regular mail and we thought if they did that with Jeff's we are up a creek without a paddle -- we get a fedex tracking number on Wed and the passport arrived YESTERDAY! (the wedding is tomorrow-we're on our way in just a bit-!)... Goodness gracious it was a STRESSFUL TIME- but thankfully all has worked out well. Thanks for your help- ! Isn't it nice when there is a happy ending!
__________________

Wife, mommy, DVC owner (baylake), and disney nut!






Stop by my blog for a visit! Click HERE
My Previous TripsFirst trip as DVC Owners to Bay Lake Tower-May 2010, One day MK and Disney Magic Western 2009, WDW and Disney Wonder in May 2007 (first trip with dd), WDW in May 2003 and May 2001 (as well as several visits in my "pre-marriage" days).
abcangie87 is offline  
 
Reply With Quote
Old 06-10-2007, 01:21 AM   #8
dmpyron
Community Rank: Jetsetter
 
dmpyron's Avatar
 
Join Date: Apr 2004
Posts: 2,357

Post Thanks / Like
And now things have changed. Assuming they are traveling to the Caribbean, Mexico or Canada, they can get by with a receipt for the passport and a driver's license.
__________________
Dillon Pyron
Disney FANatic for so many years.
Austin Adventure Travel
dmpyron is offline  
 
Reply With Quote
Old 06-10-2007, 08:59 AM   #9
abcangie87
Community Rank: Traveler
 
Join Date: Apr 2007
Location: Wichita KS
Posts: 435

Post Thanks / Like
Uh yeah- that little change came about 2 weeks too late for us. How ANNOYING-- they went thru Hell getting their passports and then they change the rules. Oh well-- all turned out and they are on their way home from Jamaica today! No Worries Mon!
__________________

Wife, mommy, DVC owner (baylake), and disney nut!






Stop by my blog for a visit! Click HERE
My Previous TripsFirst trip as DVC Owners to Bay Lake Tower-May 2010, One day MK and Disney Magic Western 2009, WDW and Disney Wonder in May 2007 (first trip with dd), WDW in May 2003 and May 2001 (as well as several visits in my "pre-marriage" days).
abcangie87 is offline  
 
Reply With Quote
Old 06-10-2007, 11:19 PM   #10
dmpyron
Community Rank: Jetsetter
 
dmpyron's Avatar
 
Join Date: Apr 2004
Posts: 2,357

Post Thanks / Like
Our neighbor's daughter (UT student) is leaving for Dresden tomorrow. She applied for her passport in early March. Thursday they drove down to Houston to get one for her.

It arrived Saturday.

"I should have had faith in my government" Bruce says. Then we both chortled.

A receipt wouldn't have helped her.
__________________
Dillon Pyron
Disney FANatic for so many years.
Austin Adventure Travel
dmpyron is offline  
 
Reply With Quote
Reply




Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump














Please login or register to hide these ads -- it's free and easy!

All times are GMT -5. The time now is 07:46 AM.

-->

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Feedback Buttons provided by Advanced Post Thanks / Like v3.4.0 Patch Level 1 (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
(c) 1998-2017 PassPorter Travel Press/MediaMarx, Inc.
Celebrating 19 Years of Making Dreams Come True
Ad Management plugin by RedTyger