POR- Are you guaranteed Alligator Bayou About This Page:

[KimK]

I just called Disney Reservations to change the first 4 nights from POFQ to POR/AB. The woman I spoke with told me that she could not guarantee AB. I've reserved at POR 3 times before and was always able to guarantee the mansions. She checked with someone and they said the same thing. Has anyone else had this happen? I don't want to risk getting the Mansions, I'd rather stay at POFQ for the whole stay. My DS's had wanted to stay in the "Cabin Rooms"(Alligator Bayou). Should I call back and check with anther CM?

[ilovedisney0_0]

, I would call back in a day or so and talk to another CM. The same thing happened to me, I posted it in another link not too long ago that I had tried to book AB. The CM I talked to told me they couldn't guarantee the AB because we were only a party of 2, and AB was reserved for parties of 5. I asked on this board, and everyone suggested that I call back and check. Well, when I did, the CM told me that it was no problem to guarantee that I would be in AB! I got myself all stressed out for nothing! It's weird that all of the CM's don't have the same training/answers, huh?

Amy

[KimK]

Hi Amy, thanks for your quick reply. I knew a fellow Passporter would ease my mind. I was beginning to stress out but I'll try on Monday again and hopefully I'll get a CM who knows for sure. It is strange that they all don't have the same info. Unless the new CM's are being trained differently than the old ones were. Thanks again Kim

[loobyoxlip]

That's interesting. Good luck in getting it guaranteed, Kim

[angelalar]

Don't forget, you can always fax in a letter before you arrive and see what happens.

Also, you can check at check in, in the event you don't get the Bayou rooms, sometimes, if one is available they will switch you or maybe have it ready for you later in the day.

Good Luck

[Wendyismyname]

This might also be helpful: WDW reservations has call centers in Orlando, Tampa, and a couple of other places(I can only remember Kansas City). The CM I talked to said that only the people in Orlando and Tampa are Disney CMs and they will be the ones who are the most up to date.

[Caldercup]

[ QUOTE ]
Don't forget, you can always fax in a letter before you arrive and see what happens.

[/ QUOTE ]

I don't think they're accepting faxes anymore. There was an announcement going around a few months ago stating this.

You could always try, but I bet they just get thrown out at this point.
Eileen

[Joanne929]

As the other PPs have suggested, I would call back and ask again. Good luck!

[Eeyore Tattoo]

I read on allears that you can send faxes. They also have a link to all the fax numbers. Read down to the bottom.
http://allearsnet.com/acc/cro1.htm

[KimK]

I called again yesterday and I did switch my first 4 nights to POR/AB. The CM told me that AB is not guaranteed but Disney will look at my requests and do their best to accomodate me. She told me to call the Resort early that morning to make my requests again. She also told me that they no longer charge $15 for the trundle. The only time $15 is charged is when a 3rd adult is in the room. I'm keeping my fingers crossed and I'm still hoping for discounts!

[Starla4436]

I am glad someone else experienced this I thought it was just me...I called a year or two ago and requested AB and I didnt belive the CM when she said she couldnt guarantee it.

[KimK]

Starla4436,
Did you end up getting it?
Kim

[waycoolmom]

I'm the opposite . . . hoping for a mansion. I'd be interested to know if your request was honored.

[KimK]

I called back and another CM said the same thing, that it couldn't be guaranteed. I booked it anyway, requesting AB. I'm just keeping my fingers crossed now.

I've stayed in POR twice with my Mom and have requested the Mansions and got it both times. (the exact building we requested too) I guess we both have a good chance of getting what we want.