Walker mobility or Randys? WHich to order from - PassPorter - A Community of Walt Disney World, Disneyland, Disney Cruise Line, and General Travel Forums
As of January 1, 2019, we have closed our forums. This is a decision we did not come to lightly, but it is necessary. The software our forums run on is just too out-of-date and it poses a significant security risk. The server software itself must be updated, and it cannot be without removing the forums.
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There are other changes as well.
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To a new day, we go on.
It's time to move on and move forward.
PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.
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I am ready to order an ecv for my aunt for our trip.
Not sure if I should go with walker or randys.
Who has the best customer service with repairing or replacing if anything happens to it?
Anything else I should consider?
I would need a small standard ranger and definitely a basket. I liked the one on Walker website but randy had a big note that they do not charge for repairs.
I was going to rent with walker mobility but then got a much better rate with Buena Vista Scooters, and when I had an issue with my scooter BV had me a new scooter in 30 minutes brought it directly to me in Epcot! They had to even go to their warehouse to get me a new one and had it there in 30 minutes. They kept me in the loop in terms of where they were and what was going to be done to help me.
I have heard good things about Walker and if it hadn't been so much more for the amount of time I needed the rental for I would have used them but Buena Vista was a better budget beater for me and their service was fantastic.
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I used walker the last 2 trips and have never had an issue. The scooter has always been there when I arrived and never lost a charge or needed to call them for any reason. I have never used anyone else so I can't compare.
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