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There are other changes as well.

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Moving on with the current of the years.
We go on
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To a new day, we go on.

It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

Best wishes for a wonderful and magical new year!

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Old 06-30-2000, 01:19 PM   #1
Karrie
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Location: Kingston, NH USA
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Beware the Brick Tent

I just wanted to post my little story about my experience at the brick tent to warn others of the importance of retaining your receipts!

In August of last year I bought my brother a brick (I called Disney World from NH and did it over the phone). Once we arrived for our vacation months later I went to see his brick, took a photo of it and saw that they were offering keychains with your brick design on it. You ordered the keychain to be made and they mail it to you a few weeks later. I thought this was great, and ordered one made of my brother's brick. Later that day, my DH and I decided that it would be great to order our own brick, and we went back to the Brick Tent and ordered it along with a keychain of our new brick.

Six weeks later we received my brother's keychain in the mail, and another month went by without receiving our own keychain. I called and was told that I needed to fax them a copy of the receipt. I had the receipt for our keychain and brick, but had tossed the receipt for my brother's. I did not think that this was a problem, and faxed them the one that I had, since that was the one I was missing. They said that there was no record of me ordering the second keychain, and we would not receive it.

I called back and spoke to another person, requesting a manager, then was told I would receive a call back from them. I came home and found a message on my answering machine saying that they would not be sending me a keychain since I did not have the receipt. I called back and tried to explain that the one I had the receipt for was the one I was missing, but I guess since I did not have both I was not going to get my keychain.

The end result was after 6 (Six!) phone calls they finally told me that I would receive a keychain. The last person I spoke to was very nice, and accomodating. I really appreciated that.

But, that was a month and a half ago and I still have not received my keychain.

Can you believe this?

The moral of the story...remember to retain receipts for anything you might have ordered that you did not receive immediately upon purchase! Has anyone else had this problem?
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Old 06-30-2000, 10:37 PM   #2
WildForWD
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Re: Beware the Brick Tent

Thanks for the warning Karie!!
We have also purchased a brick which we will see for the 1st time in Oct.
We were waiting to see the brick before deciding on getting a keychain!
We will make sure to keep all our records & receipts!
Thanks!

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WildForWD
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...untill at last you start believing there's something wonderful in you!!
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Old 07-06-2000, 12:28 AM   #3
Karrie
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Re: Beware the Brick Tent

I got the keychain in the mail on Friday! WOOOOHOOOOO! And it is just the cutest little thing!

Have fun checking out your brick!
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Old 07-22-2000, 02:20 AM   #4
dznynut
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Re: Beware the Brick Tent

How much was the keychain?

Thanks!
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Old 07-22-2000, 06:06 PM   #5
Cruella
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Re: Beware the Brick Tent

The keychain is listed as $15.00. They also offer an acrylic duplicate of the brick for $33.92 or a wood duplicate for $28.62. These are exact duplicates of the brick you have and no changes to the inscription can be made. They say to allow 10-14 weeks for delivery and you can call 407-934-2990 for more info.

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"...where the young at heart, of all ages, can laugh and play and learn, together!"
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