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There are other changes as well.

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It's time to move on and move forward.

PassPorter is a small business, and for many years it supported our family. But the world changed, print books took a backseat to the Internet, and for a long time now it has been unable to make ends meet. We've had to find new ways to support our family, which means new careers and less and less time available to devote to our first baby, PassPorter.

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Thank you, thank you, thank you for your amazing support over the years. Without you, there's no way us little guys could have made something like this happen and given the "big guys" a run for their money. PassPorter was consistently the #3 guidebook after the Unofficial and Official guides, which was really unheard of for such a small company to do. We ROCKED it thanks to you and your support and love!

If you miss us, you can still find some of us online. Sara started a new blog at DisneyParkPrincess.com -- I strongly urge you to visit and get on her mailing list. She IS the Disney park princess and knows Disney backward and forward. And I am blogging as well at JenniferMaker.com, which is a little craft blog I started a couple of years ago to make ends meet. You can see and hear me in my craft show at https://www.youtube.com/c/jennifermaker . Many PassPorter readers and fans are on Facebook, in groups they formed like the PassPorter Trip Reports and PassPorter Crafting Challenge (if you join, just let them know you read about it in the newsletter). And some of our most devoted community members started a forum of their own at Pixie Dust Lane and all are invited over.

So we encourage you to stay in touch with us and your fellow community members wherever works best for you!

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Old 05-16-2010, 11:44 PM   #1
busymomof4kids
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Advice please!!

I have recently been doing some research on becoming an at home travel agent. I do not have experience in this field other than planning my own vacations. I really want to specialize in Disney travel. I have seen many posts regarding this and have looked at countless websites. My big question is which host agency to choose. I was looking at "Off to Neverland travel" and "Academy Travel". As well as some others. Those are the two I have heard back from. I have a phone interview scheduled with OTN. I have noticed that many of the host agencies charge fees to start. Is this normal?

The reason I chose to look into this is so I could make some money at home doing something I love. I love planning my vacations down to the last detail and I would like to help other people have great vacations. Any advice or suggestions would be great.

Thank you
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Old 05-17-2010, 07:50 AM   #2
Sandy_N
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Hi Chris -

Congrats on thinking of joining our industry. To answer your question on fees, I am aware of agencies charging anything from nothing to $750. Some also have annual fees after that as well as quarterly minimum sales or an additional fee will be assessed.

In choosing a host agency, there is no single answer. It is like picking a travel agent, a place to live, a doctor, etc. Different agencies are right for different people. Be sure to ask plenty of questions and get an idea what the agency is doing to earn their share of the commission.

Have you ever worked with a travel agent for your trips? If so and you were happy with them, that may be a great spot to start. If not, and please don't take this the wrong way but if you had no interested in working with a TA, what do you think you offer to make people want to book with you? (Strictly asking this to think about your potential success)

While being a TA, especially a Disney exclusive one, it is also a LOT of hard work and very demanding if you are a great agent.

Good luck in your decisions
Sandy
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Old 05-17-2010, 11:44 AM   #3
busymomof4kids
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Thanks for the advice Sandy. I think the reason I haven't used a travel agent to plan my vacations is because I didn't realize that it was a free service. Also I really enjoy planning Disney vacations for my family. That is why I wanted to look into doing this for other people. It is hard work but I love it.
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Old 05-23-2010, 02:08 PM   #4
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Quote:
Originally Posted by busymomof4kids View Post
I have recently been doing some research on becoming an at home travel agent. I do not have experience in this field other than planning my own vacations. I really want to specialize in Disney travel. I have seen many posts regarding this and have looked at countless websites. My big question is which host agency to choose. I was looking at "Off to Neverland travel" and "Academy Travel". As well as some others. Those are the two I have heard back from. I have a phone interview scheduled with OTN. I have noticed that many of the host agencies charge fees to start. Is this normal?
Start up fees are normal. HOWEVER, be wary of what are known as the "$499 card mills". Many of these talk big about the discounts you get as an agent and the money you can make, but both, really, are likely to be a lie. And if you avoid these, run away from MLMs, like Joystar (not to be missed by anyone).

If you can, talk to some of the agents. And try to get a name of two from whomever you talk to, to get past the prepped interviews.

Find out about training. Being a TA is a lot more than just calling DTC and making a rez. You have to understand how to quote it and how to come up with different recommendations.

Check out Independent Travel Agent, The Outside Sales Support Network (OSSN) to get some ideas. And give serious thought to joining.


Quote:
Originally Posted by busymomof4kids View Post
The reason I chose to look into this is so I could make some money at home doing something I love. I love planning my vacations down to the last detail and I would like to help other people have great vacations. Any advice or suggestions would be great.

Thank you
Be aware that to make any realistic amount of money requires move than a few hours a week. Many of us here work more than "part-time" and some weeks it's more like OT.

But good luck. A good travel agent is great for the right client.
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Old 05-24-2010, 04:56 PM   #5
stevegriswold
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Talking Disney agent

Hi, Chris,

This can be a very fun business, that is why we decided to open a Disney specific agency. You can work at home, work the hours you like and get to talk and plan Disney trips. We love it. It does require time and effort to get leads and then make bookings. You can make good money, but it all depends on what you put into it. You will not instantly get people calling you for Disney vacations, so some marketing and sending out quotes is required.

If you have any questions give us a call and we can help you along.

Steve and Lisa



Quote:
Originally Posted by busymomof4kids View Post
I have recently been doing some research on becoming an at home travel agent. I do not have experience in this field other than planning my own vacations. I really want to specialize in Disney travel. I have seen many posts regarding this and have looked at countless websites. My big question is which host agency to choose. I was looking at "Off to Neverland travel" and "Academy Travel". As well as some others. Those are the two I have heard back from. I have a phone interview scheduled with OTN. I have noticed that many of the host agencies charge fees to start. Is this normal?

The reason I chose to look into this is so I could make some money at home doing something I love. I love planning my vacations down to the last detail and I would like to help other people have great vacations. Any advice or suggestions would be great.

Thank you
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Old 05-25-2010, 09:59 AM   #6
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Originally Posted by stevegriswold View Post
Hi, Chris,

This can be a very fun business, that is why we decided to open a Disney specific agency. You can work at home, work the hours you like and get to talk and plan Disney trips. We love it. It does require time and effort to get leads and then make bookings. You can make good money, but it all depends on what you put into it. You will not instantly get people calling you for Disney vacations, so some marketing and sending out quotes is required.

If you have any questions give us a call and we can help you along.

Steve and Lisa
Thank you for the advice. Finding clients was one of my concerns. I have been in sales/customer service for a lot of my working life but I don't have experience in travel as a business. I just love Disney and love talking to people about Disney. I know it will be hard work but fun at the same time. I just need to learn exactly what I need to do to get clients. What kind of advertising ect...

Chris
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My Countdown Counting down to: 40th birthday and 20th anniversary trip
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Old 05-25-2010, 10:04 AM   #7
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Quote:
Originally Posted by busymomof4kids View Post
Thank you for the advice. Finding clients was one of my concerns. I have been in sales/customer service for a lot of my working life but I don't have experience in travel as a business. I just love Disney and love talking to people about Disney. I know it will be hard work but fun at the same time. I just need to learn exactly what I need to do to get clients. What kind of advertising ect...

Chris
Chris -

That is a big question to ask anyone you interview with. What do they do to help find you clients (ie their mailing list and sharing of leads) as well as what do they do to help you market yourself. You will find the answers are anything from none and nothing to large lists and marketing directive which can be paid for by the agency.

Good luck
Sandy
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Old 05-29-2010, 06:44 PM   #8
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One thing to keep in mind also is most host agencies will require you sell a minimum amount of travel in order to obtain a CLIA card or a minimum amount of commissions for the IATA card, both on a yearly basis. One of these is required to book travel agent rates. Once you build up a client base, you should not have a problem with this.

Good luck in your search!
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Old 05-30-2010, 01:40 PM   #9
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I just saw this thread. I recently became a travel agent with OTN and I have been very satisfied with them so far. THey are usually very quick to respond to any questions I have (when I think to ask them) and they also have an agents forum where we can go ask each other for advice and help when needed. Come to think of it I need to log on there and ask them a question myself.

So far I have only booked one vacation, and Chet, Jodi, and Rose have been lifesavers in helping me to make sure I am doing everything right.
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Old 05-30-2010, 08:22 PM   #10
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The biggest advice I can offer is when you are ready to interview host agencies ask a lot of questions! Agencies differ DRASTICALLY in what they offer - some charge contract fees, fees for insurance, fees for postage, and they all vary in the amount of support they give outside agents, as well as the amount of training they give on an ongoing basis. The also differ drastically in what they expect of you as an agent. Many are fine as long as you pay them your yearly fees, some expect you to sell travel
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