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Old 02-13-2010, 04:30 PM   #1
MinnieJen
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Joe's Stone Crab Las Vegas

We stopped in Las Vegas for an overnight break on our way to southern California. This restaurant has long been one of my favorites but it is not always easy to pull off a linen napkin place with a nearly 2 year old and an almost 4 year old. We decided to try it with the knowledge that might need to cut and run at a moments notice. We did an early dinner and sat down at about 5pm. Just as we got our youngest in the highchair a waiter walked by with a tray and dropped a water glass, the thick bottom part came flying up and landed right next to our son. Shards were flying all over but lucky enough he was fine and believe me we checked him over very carefully. The maitre d was over in a flash and helped cleaned it up and got us all set.

I decided to splurge and get the filet mignon and stone crab. My husband got an appetizer plate with crab and shrimp, a salad with blue cheese and planned to nibble on my steak as well. We ordered the hashbrown potatoes and creamed corn as sides for all to split and grilled chicken breast for the boys. Our dinners, mine in particular, were amazing! I have only had one other steak in my whole life and even came close to being this good. The Crab was sweet and tender with the always delicious dipping sauce. The boys ate lots and behaved so well. My older son was fascinated by my crab claws. I gave him a few of the claw tips and he played with them so happily for most of the meal.

We were just finishing up our super yummy meal and the waiter brought us two desserts that we were offered free of charge for the glass mess at the beginning. We were very grateful and both desserts, key lime pie and havana dream pie, were so good! just as we finished my husband gave the waiter our credit card and asked to pay the bill so when the boys were done nibbling we could just go. It took him quite a while to bring us the bill and I was starting to wonder what was going on. He came back with the manager saying that we were not to pay for our meal. The manager apologized for the glass issue and stated how upset she was about it as they all have kids of their own and that is not how they usually do business. They were so sweet and we were in shock. It was not necessary and it was not a cheap meal to just comp like that. We insisted on leaving a very nice tip for the waiter as the service was excellent and everyone was so great with our boys.

Just before we got up to leave the older couple at the table next to us walked past to leave and the woman stopped to tell me how sweet and well behaved my boys were. I seriously almost cried. I know everyone dining in the front dining room rolled their eyes when they saw a family with small children and it meant soooo much to me to know that someone noticed how good they were.

I could not have asked for a better meal. Such good food, great service, all for free and then people telling me how good my boys are!!! Just heaven I tell you.

I know how many of my fellow PPers are looking for good food and family friendly service so I thought I would share.
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Old 02-13-2010, 06:15 PM   #2
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What great service! I'm glad your son was ok and that they handled it so well.
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Old 02-13-2010, 10:31 PM   #3
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Glad you had a great meal! We've been to the one in San Francisco (at Fisherman's Wharf) and I was less than impressed!
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Old 02-14-2010, 01:40 AM   #4
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Wow, what great service!
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Old 02-16-2010, 01:39 PM   #5
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I've eaten at that restaurant before (as well as the Joe's Stone Crab in Chicago) and I agree the food is exceptional (but pricey). I am so glad your service was excellent. I have a good friend who takes her kids out to nice restaurants regularly and they all know how to behave. I think it's great that you're teaching them young.
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Old 02-16-2010, 03:46 PM   #6
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What a great experience! I love Joe's Stone Crab.
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Old 02-17-2010, 11:07 PM   #7
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I think it's great that you're teaching them young.
Thank you very much!
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Old 02-18-2010, 02:54 AM   #8
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I'm so glad to hear your DS was alright ad that Jie's Stone Crab Manager was so kind to you and your family. That's what makes me love going back to them. My parents used to take my sister and I to the one in Miami as children and once as a teenager that I do remember and love their food and could never complain over lack of service. They do go way above and beyond and make the experience enjoyable for everyone. I'm so glad your family had a wonderful experience there even with small children and were even taken care of so generously by their Management. Congratulations on all the compliments on your children too.
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Old 02-18-2010, 06:17 AM   #9
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Thanks for the great report. Will have to remember that for the next time we go to Vegas!
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