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Old 10-01-2014, 01:12 AM   #1
SOmommy
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Can a TA meet my needs?

Hi, bear with me. The whole TA idea is still a bit of a mystery to me. We used one for our recent repositioning cruise, but I didn't feel a connection. I like to call Disney with all my random questions as I think of them but this time they always directed me to her, and although she always answered me in a timely manner, the interactions were short and to the point and missing that "Disney magic" that I have come to expect when planning Disney. Also, she couldn't help me with booking airfare which was where I really needed help. In all, I didn't really see the benefit in having one. (It wasn't anyone on these boards, I checked the list)

Having said that, I find myself wondering if we should consider one for our next Disney adventure to WDW and DCL next November (2015). I've been advised it would be better for planning since we are doing land and sea AND we are that awkward family of 5 that doesn't quite seem to fit as easily AND we haven't been there since 2009 and so much has changed its almost overwhelming. When we went then it was easy to plan...we were a family of 4 and they packaged land and sea for you, easy peasy. Now there's magic bands and Disney Your Way and everything is separate and it all confuses me.

So my initial questions are:
Are there TA's who can help me with ALL aspects of my planning, from cruise to WDW, to all the new stuff, INCLUDING FLIGHTS and help me sort it all out?
Are there TA's who can think of things that I might not and might go beyond just answering the few questions I know to ask?
Are there TA's who can stay on top of deals even after we've booked. I know this is something they are supposed to do, but I have some major trust issues with this one, lol.
When selecting a TA, how do I know who I would work with best? What questions should I ask at the beginning to help me find the right TA for our needs?
Is it better to select a local TA?

Finally, I guess I just don't understand how this all works. TA's don't charge for their services...how can this be? That's a lot of work and research to help someone plan their vacation (and put up with people like me). Maybe its me, but I would feel awful asking a TA to do all the work, and then decide not to book after all, or change my mind and do a different vacation. When I do all the work myself, its just my time I'm out, but when I ask a TA to do it, that just seems mean to me. I feel like I'm not understanding how it works :/

Thanks for reading this far and for any help and/or advice!
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Old 10-01-2014, 10:11 PM   #2
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Originally Posted by SOmommy View Post
Hi, bear with me. The whole TA idea is still a bit of a mystery to me. We used one for our recent repositioning cruise, but I didn't feel a connection. I like to call Disney with all my random questions as I think of them but this time they always directed me to her, and although she always answered me in a timely manner, the interactions were short and to the point and missing that "Disney magic" that I have come to expect when planning Disney. Also, she couldn't help me with booking airfare which was where I really needed help. In all, I didn't really see the benefit in having one. (It wasn't anyone on these boards, I checked the list)

Having said that, I find myself wondering if we should consider one for our next Disney adventure to WDW and DCL next November (2015). I've been advised it would be better for planning since we are doing land and sea AND we are that awkward family of 5 that doesn't quite seem to fit as easily AND we haven't been there since 2009 and so much has changed its almost overwhelming. When we went then it was easy to plan...we were a family of 4 and they packaged land and sea for you, easy peasy. Now there's magic bands and Disney Your Way and everything is separate and it all confuses me.

So my initial questions are:
Are there TA's who can help me with ALL aspects of my planning, from cruise to WDW, to all the new stuff, INCLUDING FLIGHTS and help me sort it all out?

In this day an age many TA's do not do flights (or if so charge a fee). The airlines decided a couple years ago not to compensate the TA's.

Are there TA's who can think of things that I might not and might go beyond just answering the few questions I know to ask?

A good TA will ask you about your desires and try to help you meet them.


Are there TA's who can stay on top of deals even after we've booked. I know this is something they are supposed to do, but I have some major trust issues with this one, lol.

The TA I use does watch for new deals, and let's me know about them so I can make an informed decision.

When selecting a TA, how do I know who I would work with best? What questions should I ask at the beginning to help me find the right TA for our needs?

See if your TA is asking your questions, or just what you want to book. Let your TA know how much you know about your destination or don't know. Read up on destinations (like Passporter for all things Disney, and I like Cruisecritic.com for non-Disney cruises) before booking and you may be able to express desires to your TA.

Is it better to select a local TA?

I have used both. I currently use one in Florida, and I live in California. Most have 800 numbers in this day and age and websites. Since I am a guide on this forum-I have to be fair to all TA's... so I can't give you my TA's name. Also talk to friends that have travelled and get their recommendations.


Finally, I guess I just don't understand how this all works. TA's don't charge for their services...how can this be? They are compensated by the destination/cruiseline etc. That's a lot of work and research to help someone plan their vacation (and put up with people like me). Maybe its me, but I would feel awful asking a TA to do all the work, and then decide not to book after all, or change my mind and do a different vacation. When I do all the work myself, its just my time I'm out, but when I ask a TA to do it, that just seems mean to me. I feel like I'm not understanding how it works :/

Thanks for reading this far and for any help and/or advice!
I am not a TA. This just my experience.
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Old 10-02-2014, 01:25 PM   #3
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Thanks for the response!
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Old 10-02-2014, 02:06 PM   #4
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Old 10-03-2014, 01:59 PM   #5
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Originally Posted by SOmommy View Post
Hi, bear with me. The whole TA idea is still a bit of a mystery to me. We used one for our recent repositioning cruise, but I didn't feel a connection. I like to call Disney with all my random questions as I think of them but this time they always directed me to her, and although she always answered me in a timely manner, the interactions were short and to the point and missing that "Disney magic" that I have come to expect when planning Disney. Also, she couldn't help me with booking airfare which was where I really needed help. In all, I didn't really see the benefit in having one. (It wasn't anyone on these boards, I checked the list)

Having said that, I find myself wondering if we should consider one for our next Disney adventure to WDW and DCL next November (2015). I've been advised it would be better for planning since we are doing land and sea AND we are that awkward family of 5 that doesn't quite seem to fit as easily AND we haven't been there since 2009 and so much has changed its almost overwhelming. When we went then it was easy to plan...we were a family of 4 and they packaged land and sea for you, easy peasy. Now there's magic bands and Disney Your Way and everything is separate and it all confuses me.

So my initial questions are:
Are there TA's who can help me with ALL aspects of my planning, from cruise to WDW, to all the new stuff, INCLUDING FLIGHTS and help me sort it all out?

As previous poster said, most TA's do not book flights these days, for various reasons actually. .
Are there TA's who can think of things that I might not and might go beyond just answering the few questions I know to ask?
Good TA's do go the extra mile for their clients. Those TA's after speaking with a client or potential client gets an idea of your family and what's important to them on their vacation.
Are there TA's who can stay on top of deals even after we've booked. I know this is something they are supposed to do, but I have some major trust issues with this one, lol.
Yes, again, most agencts do this or should anyway. You will find many Disney specialized agents do offer this as a service.
When selecting a TA, how do I know who I would work with best? What questions should I ask at the beginning to help me find the right TA for our needs?
That's a tougher one. I suppose a phone call or two would be best. That way you can try to suss out someone's personality and see if you think they might be a good fit for your family's vacation planning needs.
Is it better to select a local TA?
I don't know if this matters so much today. Unless you know you will only want to deal with someone you can meet face to face with. Most agents have clients all over the country

Finally, I guess I just don't understand how this all works. TA's don't charge for their services...how can this be? That's a lot of work and research to help someone plan their vacation (and put up with people like me). Maybe its me, but I would feel awful asking a TA to do all the work, and then decide not to book after all, or change my mind and do a different vacation. When I do all the work myself, its just my time I'm out, but when I ask a TA to do it, that just seems mean to me. I feel like I'm not understanding how it works :/
I think most TA's do a bit of work and research to help you book your trip. However usually they will only help to a point until you book. If that makes sense. For instance, helping you with resort choice or whether you should get the meal plan or not, but not helping you with your Fastpasses until you book...
Some agents do charge a planning fee, but I think most do not. We earn a commission based on the booking and that is how we get paid. Basically a good TA gives you personalized service at no extra cost to you..


Thanks for reading this far and for any help and/or advice!
Good luck! You'll get lots of good advice here on the boards as you know!

Last edited by Lorelei528; 10-03-2014 at 02:32 PM.. Reason: content
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Old 10-03-2014, 10:23 PM   #6
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Originally Posted by SOmommy View Post
Hi, bear with me. The whole TA idea is still a bit of a mystery to me. We used one for our recent repositioning cruise, but I didn't feel a connection. I like to call Disney with all my random questions as I think of them but this time they always directed me to her, and although she always answered me in a timely manner, the interactions were short and to the point and missing that "Disney magic" that I have come to expect when planning Disney. Also, she couldn't help me with booking airfare which was where I really needed help. In all, I didn't really see the benefit in having one. (It wasn't anyone on these boards, I checked the list)

Having said that, I find myself wondering if we should consider one for our next Disney adventure to WDW and DCL next November (2015). I've been advised it would be better for planning since we are doing land and sea AND we are that awkward family of 5 that doesn't quite seem to fit as easily AND we haven't been there since 2009 and so much has changed its almost overwhelming. When we went then it was easy to plan...we were a family of 4 and they packaged land and sea for you, easy peasy. Now there's magic bands and Disney Your Way and everything is separate and it all confuses me.

So my initial questions are:
Are there TA's who can help me with ALL aspects of my planning, from cruise to WDW, to all the new stuff, INCLUDING FLIGHTS and help me sort it all out?

Yes, but like the others said, flights usually will have an extra fee if a TA books them. I did book a recent client's flights with no charge, but it was through Disney. Luckily for them, the flights they were interested in were the same price through Disney as directly with the airline.

Are there TA's who can think of things that I might not and might go beyond just answering the few questions I know to ask?

A good TA will help you plan all aspects of your trip. Including planning your dining, fastpass+ choices, excursions for a cruise etc.

Are there TA's who can stay on top of deals even after we've booked. I know this is something they are supposed to do, but I have some major trust issues with this one, lol.

Again, a good agent will do this for you.

When selecting a TA, how do I know who I would work with best? What questions should I ask at the beginning to help me find the right TA for our needs?
Is it better to select a local TA?

If you want to meet face to face with someone, then yes you should look locally. If a phone call or having someone available by email or text is good enough that opens a lot of options for you. Definitely try to find an Authorized Disney Agent and find one who will listen to everything you have to say and offers good suggestions without telling you what you should do. Never be afraid to tell them what you want and never be afraid to ask questions.

Finally, I guess I just don't understand how this all works. TA's don't charge for their services...how can this be? That's a lot of work and research to help someone plan their vacation (and put up with people like me). Maybe its me, but I would feel awful asking a TA to do all the work, and then decide not to book after all, or change my mind and do a different vacation. When I do all the work myself, its just my time I'm out, but when I ask a TA to do it, that just seems mean to me. I feel like I'm not understanding how it works :/

Disney agents in particular get paid commission by Disney, it is not added on to your price. You would pay the same either way. Don't feel bad, it's part of the business to do the research and hope that a client will book with you. Sometimes it just doesn't work out. Only you really know whether using an agent will be the best choice for you. Maybe talk to a few and see what you think then go from there.

Thanks for reading this far and for any help and/or advice!
Good luck and happy planning!
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Old 10-04-2014, 03:17 PM   #7
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Thank you, this helps a lot also! I understand TA's cannot solicit business on this forum and appreciate that, but am I allowed to use this forum to contact a TA that I am interested in? I don't want to break the rules, but this seems the best place to start my hunt!
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Old 10-04-2014, 04:41 PM   #8
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Thank you, this helps a lot also! I understand TA's cannot solicit business on this forum and appreciate that, but am I allowed to use this forum to contact a TA that I am interested in? I don't want to break the rules, but this seems the best place to start my hunt!
The TA listing has both email addresses and the 'board' name of the TAs. You should contact them by PM or email, not by a direct post.
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